Certified Administration Manager

5 daysClassroom

16Upcoming dates

8Cities

£2,250Fees from

Course overview

Why Attend
Administrative professionals play a critical role in ensuring organizational efficiency and smooth business operations. This course equips participants with the practical skills and professional tools required to enhance office performance, strengthen communication abilities, improve personal effectiveness, and develop the confidence needed to excel in administrative and management roles.

Course Methodology
This course follows an interactive and practical approach using presentations, case studies, role-playing activities, group discussions, individual exercises, real workplace scenarios, self-assessment tools, and hands-on applications to maximize learning and workplace implementation.

Course Objectives
By the end of this course, participants will be able to:

Improve administrative and office management effectiveness
Enhance time and priority management capabilities
Develop stronger self-management and emotional intelligence skills
Communicate professionally and manage workplace relationships
Apply critical thinking and problem-solving techniques
Strengthen planning and organizational abilities
Build a professional image and personal career development strategy
Deliver ideas and presentations confidently

Target Audience

Administrative managers and supervisors
Executive and personal assistants
Office managers
Secretaries and coordinators
Administrative professionals seeking career development
Employees transitioning into administrative leadership roles

Target Competencies

Administrative effectiveness
Time and task management
Emotional intelligence
Communication and interpersonal skills
Decision-making
Planning and organization
Problem-solving
Leadership and self-development
Presentation and professional image skills

Course outline

Day 1: Productivity and Office Effectiveness

Understanding the characteristics of high-performing administrative functions
Enhancing productivity through effective work practices
Techniques for organizing daily responsibilities and priorities
Applying practical strategies for maximizing efficiency
Utilizing digital tools and technology for task and workflow management

Day 2: Personal Effectiveness and Self-Leadership

Identifying barriers that limit personal and professional growth
Building productive habits and positive thinking patterns
Developing emotional awareness and self-regulation skills
Strengthening confidence and professional presence
Maintaining focus and resilience during pressure and workplace challenges

Day 3: Professional Communication and Relationship Building

Recognizing different communication approaches and preferences
Communicating with clarity and confidence in workplace situations
Managing disagreements and resolving issues constructively
Improving active listening and understanding skills
Adapting communication styles to different personalities and behaviors

Day 4: Thinking, Planning, and Problem-Solving Skills

Applying visual thinking and idea organization techniques
Improving project planning and task scheduling methods
Using creative approaches for solving workplace challenges
Developing analytical and practical decision-making skills
Enhancing cognitive flexibility and innovative thinking

Day 5: Professional Development and Career Growth

Building a strong professional identity and workplace image
Managing digital communication and professional networking effectively
Understanding non-verbal communication and personal impact
Delivering presentations with confidence and influence
Designing effective presentation materials and impactful visual content

Dates and fees

Dates	City	Fee
16 - 20 Nov 2026	Istanbul, Turkey	£2,850
7 - 11 Dec 2026	Kuala Lumpur, Malaysia	£2,250
14 - 18 Dec 2026	Amsterdam, Netherlands	£4,250
21 - 25 Dec 2026	London, United Kingdom	£4,200
4 - 8 Jan 2027	Kuala Lumpur, Malaysia	£2,250
1 - 5 Feb 2027	Amsterdam, Netherlands	£4,250
1 - 5 Mar 2027	London, United Kingdom	£4,200
5 - 9 Apr 2027	Barcelona, Spain	£3,850
3 - 7 May 2027	Munich, Germany	£4,250
7 - 11 Jun 2027	London, United Kingdom	£4,200
5 - 9 Jul 2027	Munich, Germany	£4,250
2 - 6 Aug 2027	Madrid, Spain	£4,250
6 - 10 Sep 2027	Geneva, Switzerland	£5,250
4 - 8 Oct 2027	Istanbul, Turkey	£2,850
1 - 5 Nov 2027	Kuala Lumpur, Malaysia	£2,250
6 - 10 Dec 2027	Amsterdam, Netherlands	£4,250

London Leadership Management InnovationRegister at llmi.uk/course/certified-administration-manager