Advanced Procurement Skills

Course overview

Course outline

1. 1Day One: Purchasing and the Organisation

   • Purchasing and its contribution to the organisation
   • The Supply Chain
   • The influence of the External Environment
   • Purchasing Organisations
   • The Procurement Cycle
   • Critical Supply Strategies
2. 2Day Two: Supplier Management

   • Transforming the Supplier Relationship
   • Supplier Evaluation Criteria
   • Appropriate Supplier Methodologies
   • Total Cost Approach
   • How to be a Good Customer
   • Shrinking the Supplier Base
3. 3Day Three: Communication and Change

   • Communication techniques of verbal, non-verbal and written
   • Methods of communication lead to more productive work and minimize stress
   • Communication and interaction openness develops trust
   • Identification of interpersonal interaction methods
   • Recognizing response to and perceptions of change
   • Analysing and preparing for the human reaction to change
4. 4Day Four: Negotiation Techniques

   • Avoiding Confrontational Negotiating
   • Developing Active Listening Skills
   • Negotiating with an Angry Person
   • Power Closes that are used on the Buyer
   • Understanding the other Negotiator’s Power
   • Negotiation Tactics and Countermeasures
5. 5Day Five: Managing Procurement Talent

   • Attract and Retain Supply Management Talent
   • Supplier Measurement
   • Vendor Rating
   • Action Planning