16NOV
16 - 20 Nov 2026Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Professional training course · QP-005
Advanced Quality Excellence and Facilities Management
Organizations today are under increasing pressure to deliver high-quality services while maintaining efficient, safe, and cost-effective facilities. Achieving operational…
- 5 daysClassroom
- 17Upcoming dates
- 6Cities
- £2,250Fees from
Course overview
Why Attend
Organizations today are under increasing pressure to deliver high-quality services while maintaining efficient, safe, and cost-effective facilities. Achieving operational excellence requires more than basic quality control—it demands an integrated approach that combines quality management systems with strategic facilities management.
This course equips participants with advanced tools, frameworks, and best practices to enhance quality performance, optimize facility operations, and drive continuous improvement across the organization.
Course Methodology
This program is delivered through a practical and interactive approach:
- Real-world case studies and industry examples
- Group discussions and problem-solving exercises
- Practical application of quality and FM frameworks
- Scenario-based learning and simulations
- Tools and templates for workplace implementation
Course Objectives
By the end of this course, participants will be able to:
- Understand advanced principles of quality excellence and facilities management
- Apply integrated quality management systems in operations
- Improve facility performance, efficiency, and service delivery
- Identify and eliminate process inefficiencies
- Implement continuous improvement methodologies
- Align facilities management with organizational strategy
Target Audience
This course is suitable for:
- Facilities Managers and Coordinators
- Quality Assurance and Quality Control Professionals
- Operations and Maintenance Managers
- Engineering and Technical Staff
- Administrative and Support Services Managers
- Professionals responsible for building, infrastructure, and service quality
Target Competencies
Participants will develop competencies in:
- Quality management systems and frameworks
- Facilities operations and performance optimization
- Process improvement and efficiency enhancement
- Risk and compliance in facilities management
- Service quality measurement and benchmarking
- Strategic planning for facility operations
Course outline
-
1Day 1: Foundations of Quality Excellence and Facilities Management
- Introduction to quality excellence principles
- Overview of modern facilities management
- Relationship between quality and operational performance
- Key quality frameworks (ISO concepts overview)
- Facilities lifecycle management
- Identifying performance gaps in operations
-
2Day 2: Quality Management Systems and Process Improvement
- Quality management system fundamentals
- Process mapping and workflow analysis
- Identifying inefficiencies and waste
- Introduction to continuous improvement (PDCA cycle)
- Root cause analysis techniques
- Practical improvement exercises
-
3Day 3: Facilities Operations and Performance Management
- Core functions of facilities management
- Maintenance strategies (preventive vs corrective)
- Asset management and lifecycle planning
- Space utilization and efficiency optimization
- Service delivery standards and KPIs
- Case study: facility performance optimization
-
4Day 4: Advanced Quality Tools and Risk Management
- Quality measurement and performance indicators
- Introduction to Lean and Six Sigma principles (conceptual)
- Risk management in facilities operations
- Compliance, safety, and regulatory considerations
- Auditing and inspection frameworks
- Practical application of quality tools
-
5Day 5: Strategic Facilities Management and Continuous Excellence
- Aligning facilities management with organizational strategy
- Cost optimization and resource management
- Technology and digital tools in FM
- Sustainability and environmental considerations
- Building a culture of continuous improvement
- Final case study and action planning
Schedule
Dates and fees
17 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted.
November 2026
BarcelonaSpain · Classroom
December 2026
7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£2,800per delegate2+ people: £2,240 each
7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
January 2027
18JAN
18 - 22 Jan 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
February 2027
15FEB
15 - 19 Feb 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
March 2027
15MAR
15 - 19 Mar 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
April 2027
19APR
19 - 23 Apr 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
May 2027
17MAY
17 - 21 May 2027Mon to Fri · 5 days
RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
June 2027
21JUN
21 - 25 Jun 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
July 2027
19JUL
19 - 23 Jul 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
August 2027
16AUG
16 - 20 Aug 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
September 2027
20SEP
20 - 24 Sep 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
October 2027
18OCT
18 - 22 Oct 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
November 2027
15NOV
15 - 19 Nov 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
December 2027
20DEC
20 - 24 Dec 2027Mon to Fri · 5 days
RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Advanced Quality Excellence and Facilities Management course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Advanced Quality Excellence and Facilities Management course?
The next public date is 16 - 20 Nov 2026 in Barcelona. There are 17 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Barcelona, Amsterdam, Paris, Munich, Rome, Kuala Lumpur.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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