Where is this course held?

Upcoming sessions run in Munich, Barcelona, Rome, Kuala Lumpur, London.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Agentic AI for Business: Designing, Deploying and Governing AI Agents (DIT-025) Training Course

Q: How long is the Agentic AI for Business: Designing, Deploying and Governing AI Agents course?

The course runs over 5 days of classroom training, usually Monday to Friday.

Q: When is the next Agentic AI for Business: Designing, Deploying and Governing AI Agents course?

The next public date is 16 - 20 Nov 2026 in Munich. There are 14 upcoming dates in total.

Q: Can I take Agentic AI for Business: Designing, Deploying and Governing AI Agents online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

Course overview

Why Attend

The first wave of generative AI gave employees a chatbot. The second wave, agentic AI, gives organisations software agents that plan, call tools and systems, and complete multi-step tasks with limited supervision: reconciling invoices, triaging service requests, preparing reports or coordinating procurement steps. Done well, agents remove whole layers of manual work; done badly, they act on wrong data, overspend or break compliance rules at machine speed.

This LLMI course gives managers and digital leaders a practical, vendor-neutral understanding of how AI agents work, where they create real value and how to keep them under control. Participants learn the building blocks (large language models, tools and APIs, memory, retrieval and orchestration), compare single-agent and multi-agent designs, and work through the full journey from use-case selection to pilot, measurement and scale.

Governance runs through every day: permissions and guardrails, human-in-the-loop checkpoints, monitoring, security threats such as prompt injection, and alignment with emerging AI regulation and ISO/IEC 42001. By the final day each participant has an agentic AI roadmap for one process in their own organisation.

Course Objectives

Explain how AI agents differ from chatbots, RPA and traditional automation

Describe the core components of an agent: model, tools, memory, retrieval and orchestration

Identify and prioritise processes where agents can deliver measurable value

Design an agent workflow with clear goals, permissions and human approval points

Evaluate build, buy and platform options for agentic AI

Assess security, data protection and reliability risks specific to AI agents

Set KPIs, monitoring and cost controls for agents in production

Build a roadmap and governance model for scaling agentic AI

Target Audience

Digital transformation and innovation leaders

CIOs, CTOs and IT managers

Operations, finance, HR and customer service managers looking to automate processes

Business analysts and process improvement specialists

Risk, compliance and internal audit professionals overseeing AI

Product and project managers delivering AI initiatives

Course Methodology

Short expert briefings with live demonstrations of AI agents and orchestration tools

Case studies of agent deployments in finance, customer service, procurement and IT

Hands-on design workshops using no-code agent builders

Group risk and governance exercises

A personal agentic AI roadmap developed through the week

Course outline

1Day 1: From Generative AI to Agentic AI
- How large language models became agents: plan, act, observe, adjust
- Agents compared with chatbots, copilots and robotic process automation
- Where agents create value: customer service, finance, procurement, HR and IT
- Market landscape: platforms, frameworks and enterprise offerings
- Limits of today's agents: reliability, cost and hallucination
- Workshop: mapping candidate processes for agentic automation
2Day 2: How AI Agents Work
- Core building blocks: model, instructions, tools, memory and knowledge retrieval
- Connecting agents to business systems through APIs and integration protocols
- Single-agent and multi-agent designs and when to use each
- Retrieval-augmented generation for grounded, up-to-date answers
- Demonstration: building a simple agent with a no-code platform
- Practical exercise: designing an agent's goals, tools and boundaries
3Day 3: Designing and Piloting Agentic Workflows
- Selecting the right first use case: value, data readiness and risk
- Process redesign: what the agent does and what people still own
- Human-in-the-loop and approval checkpoints
- Testing and evaluating agent performance before go-live
- Build, buy or platform: evaluating vendors and total cost
- Case study: an invoice-processing agent from pilot to production
4Day 4: Security, Risk and Governance of AI Agents
- Agent-specific threats: prompt injection, data leakage and tool misuse
- Access control, least privilege and audit trails for agents
- Monitoring, logging and incident response for autonomous systems
- Responsible AI, transparency and accountability for agent decisions
- Aligning with AI regulation and the ISO/IEC 42001 management system
- Workshop: drafting an agent governance policy
5Day 5: Scaling Agentic AI Across the Organisation
- Operating model: AI centre of excellence, roles and skills
- Measuring value: productivity, cycle time, quality and cost KPIs
- Managing compute costs and vendor dependency
- Change management and building workforce trust
- Emerging trends in agent ecosystems
- Capstone: presenting an agentic AI roadmap for your organisation

Schedule

Dates and fees

14 upcoming dates in 5 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF

November 2026

16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session

MunichGermany · Classroom

£4,250per delegate2+ people: £3,400 each

December 2026

7DEC 7 - 11 Dec 2026Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

January 2027

11JAN 11 - 15 Jan 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

February 2027

8FEB 8 - 12 Feb 2027Mon to Fri · 5 days

RomeItaly · Classroom

£4,250per delegate2+ people: £3,400 each

March 2027

8MAR 8 - 12 Mar 2027Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

April 2027

12APR 12 - 16 Apr 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

May 2027

10MAY 10 - 14 May 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

June 2027

14JUN 14 - 18 Jun 2027Mon to Fri · 5 days

MunichGermany · Classroom

£4,250per delegate2+ people: £3,400 each

July 2027

12JUL 12 - 16 Jul 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

August 2027

9AUG 9 - 13 Aug 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

September 2027

13SEP 13 - 17 Sep 2027Mon to Fri · 5 days

RomeItaly · Classroom

£4,250per delegate2+ people: £3,400 each

October 2027

11OCT 11 - 15 Oct 2027Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

November 2027

8NOV 8 - 12 Nov 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

December 2027

13DEC 13 - 17 Dec 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

Live online, on the same dates

Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.

November 2026

16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session

Live onlineVirtual classroom · join from anywhere