Administration and Secretarial · AS-017
AI Tools for Administrative Professionals
AI tools can help administrative professionals draft emails, summarise documents, take meeting notes, organise information and automate routine tasks. Learning to use…
- Duration5 days
- Next date14 - 18 Dec 2026
- Cities4 cities
- Fee from£2,250
Course overview
Why Attend
AI tools can help administrative professionals draft emails, summarise documents, take meeting notes, organise information and automate routine tasks. Learning to use them safely can save hours each week.
This LLMI course covers generative AI basics, practical prompts for administrative tasks, AI in Microsoft 365 and other tools, meeting summaries, document preparation, research, automation and safe use with confidential information. Participants build a personal AI toolkit.
Course Objectives
Understand AI tools and their limitations
Write effective prompts for administrative tasks
Use AI for drafting, summarising and research
Use AI for meetings and document preparation
Automate routine tasks
Protect confidential information when using AI
Target Audience
Administrative professionals
Executive assistants
Secretaries
Office managers
Coordinators
Support staff
Course Methodology
Hands-on exercises
Prompt practice
Demonstrations
Scenarios
Toolkit building
Course outline
-
1Day 1: AI Basics
- What AI tools can do
- Popular tools
- Limitations
- Policies
- Exercise: Task mapping
-
2Day 2: Prompting
- Prompt principles
- Templates
- Iteration
- Tone and style
- Lab: Prompt practice
-
3Day 3: Documents and Communication
- Email drafting
- Summarising
- Reports
- Translation
- Lab: Document tasks
-
4Day 4: Meetings and Automation
- Meeting notes
- Action lists
- Scheduling help
- Automation
- Case study: AI-enabled assistant
-
5Day 5: Safe Use
- Confidentiality
- Accuracy checks
- Ethics
- Continuous learning
- Capstone: Personal AI toolkit
Dates and fees
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