How long is the Business Process Analysis & Modelling course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Business Process Analysis & Modelling course?

The next public date is 16 - 20 Nov 2026 in Amsterdam. There are 16 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Amsterdam, London, Istanbul, Frankfurt, Barcelona, Kuala Lumpur, Munich.

Can I take Business Process Analysis & Modelling online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Business Process Analysis & Modelling (LM-020) Training Course

Course overview

Why Attend
Efficient business processes are essential for improving productivity, reducing costs, enhancing customer experience, and supporting organizational growth. Business process analysis and modelling help organizations understand how work is performed, identify inefficiencies, and redesign processes for better results. This course provides participants with practical tools to analyze workflows, build process models using industry techniques, and drive continuous improvement initiatives.

Course Methodology
This course uses an interactive and practical approach through presentations, case studies, modelling workshops, group discussions, software exercises, practical mapping sessions, and real workplace examples.

Course Objectives

Understand the principles of business process analysis
Identify different process types and organizational workflows
Use BPMN to model business processes clearly
Apply advanced BPMN techniques for complex processes
Build IDEF0 diagrams for structured analysis
Use process models to identify improvement opportunities
Compare modelling tools and select the right approach
Support process redesign and operational excellence

Target Audience

Business Analysts
Process Improvement Professionals
Operations Managers
Project Managers
Quality Professionals
Change Management Teams
Anyone involved in workflow improvement and business design

Target Competencies

Process Analysis
Business Modelling
BPMN
Workflow Improvement
Operational Excellence
Problem Solving
Documentation Skills
Strategic Thinking

Course outline

1Day 1: Foundations of Business Processes
- Definition of business processes and related terminology
- Main categories of business processes
- Process hierarchy across organizations
- Stages of business process analysis
- Core concepts of process modelling
- Overview of common tools and techniques
- Recognising process pain points and inefficiencies
2Day 2: Modelling Processes Using BPMN
- Introduction to Business Process Model and Notation (BPMN)
- Understanding BPMN symbols and core elements
- Flow objects and connecting objects
- Swimlanes for roles and responsibilities
- Modelling events and triggers
- Branching and joining logic in workflows
- Common business process patterns
- Activity: Create process diagrams using BPMN tools
3Day 3: Advanced BPMN Techniques
- Extended BPMN elements and advanced notation
- Modelling sub-processes and reusable activities
- Using pools and lanes to represent participants
- Message flows versus sequence and default flows
- Handling exceptions and alternative paths
- Using activity attributes effectively
- Activity: Develop complex workflow models
4Day 4: Modelling Processes Using IDEF0
- Relationship between organizational structure and processes
- Business process classification frameworks
- Introduction to IDEF0 modelling methodology
- Modelling activities, controls, inputs, and outputs
- Building Context and Top-Level diagrams
- Creating decomposition and child diagrams
- Using glossaries and data dictionaries
- Activity: Practice creating IDEF0 diagrams
5Day 5: Improving Processes Through Modelling
- Capturing business knowledge from stakeholders
- Using models to identify improvement opportunities
- Applying As-Is and To-Be modelling methods
- Representing future improvements visually
- Best practices for implementing redesigned processes
- Choosing the right modelling tool for business needs
- Final workshop: Process improvement action plan

Schedule

Dates and fees

16 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF

November 2026

16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session

AmsterdamNetherlands · Classroom

£4,200per delegate2+ people: £3,360 each

December 2026

7DEC 7 - 11 Dec 2026Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

14DEC 14 - 18 Dec 2026Mon to Fri · 5 days

IstanbulTurkey · Classroom

£3,850per delegate2+ people: £3,080 each

21DEC 21 - 25 Dec 2026Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,850per delegate2+ people: £3,080 each

January 2027

4JAN 4 - 8 Jan 2027Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,250per delegate2+ people: £2,600 each

February 2027

1FEB 1 - 5 Feb 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

March 2027

1MAR 1 - 5 Mar 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

April 2027

5APR 5 - 9 Apr 2027Mon to Fri · 5 days

AmsterdamNetherlands · Classroom

£4,250per delegate2+ people: £3,400 each

May 2027

3MAY 3 - 7 May 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

June 2027

7JUN 7 - 11 Jun 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

July 2027

5JUL 5 - 9 Jul 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

August 2027

2AUG 2 - 6 Aug 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

September 2027

6SEP 6 - 10 Sep 2027Mon to Fri · 5 days

FrankfurtGermany · Classroom

£3,250per delegate2+ people: £2,600 each

October 2027

4OCT 4 - 8 Oct 2027Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

November 2027

1NOV 1 - 5 Nov 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

December 2027

6DEC 6 - 10 Dec 2027Mon to Fri · 5 days

MunichGermany · Classroom

£4,250per delegate2+ people: £3,400 each

Live online, on the same dates

Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.

November 2026

16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session

Live onlineVirtual classroom · join from anywhere