16NOV
16 - 20 Nov 2026Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,200per delegate2+ people: £3,360 each
Professional training course · LM-020
Business Process Analysis & Modelling
Efficient business processes are essential for improving productivity, reducing costs, enhancing customer experience, and supporting organizational growth. Business…
- 5 daysClassroom
- 16Upcoming dates
- 7Cities
- £2,250Fees from
Course overview
Why Attend
Efficient business processes are essential for improving productivity, reducing costs, enhancing customer experience, and supporting organizational growth. Business process analysis and modelling help organizations understand how work is performed, identify inefficiencies, and redesign processes for better results. This course provides participants with practical tools to analyze workflows, build process models using industry techniques, and drive continuous improvement initiatives.
Course Methodology
This course uses an interactive and practical approach through presentations, case studies, modelling workshops, group discussions, software exercises, practical mapping sessions, and real workplace examples.
Course Objectives
- Understand the principles of business process analysis
- Identify different process types and organizational workflows
- Use BPMN to model business processes clearly
- Apply advanced BPMN techniques for complex processes
- Build IDEF0 diagrams for structured analysis
- Use process models to identify improvement opportunities
- Compare modelling tools and select the right approach
- Support process redesign and operational excellence
Target Audience
- Business Analysts
- Process Improvement Professionals
- Operations Managers
- Project Managers
- Quality Professionals
- Change Management Teams
- Anyone involved in workflow improvement and business design
Target Competencies
- Process Analysis
- Business Modelling
- BPMN
- Workflow Improvement
- Operational Excellence
- Problem Solving
- Documentation Skills
- Strategic Thinking
Course outline
-
1Day 1: Foundations of Business Processes
- Definition of business processes and related terminology
- Main categories of business processes
- Process hierarchy across organizations
- Stages of business process analysis
- Core concepts of process modelling
- Overview of common tools and techniques
- Recognising process pain points and inefficiencies
-
2Day 2: Modelling Processes Using BPMN
- Introduction to Business Process Model and Notation (BPMN)
- Understanding BPMN symbols and core elements
- Flow objects and connecting objects
- Swimlanes for roles and responsibilities
- Modelling events and triggers
- Branching and joining logic in workflows
- Common business process patterns
- Activity: Create process diagrams using BPMN tools
-
3Day 3: Advanced BPMN Techniques
- Extended BPMN elements and advanced notation
- Modelling sub-processes and reusable activities
- Using pools and lanes to represent participants
- Message flows versus sequence and default flows
- Handling exceptions and alternative paths
- Using activity attributes effectively
- Activity: Develop complex workflow models
-
4Day 4: Modelling Processes Using IDEF0
- Relationship between organizational structure and processes
- Business process classification frameworks
- Introduction to IDEF0 modelling methodology
- Modelling activities, controls, inputs, and outputs
- Building Context and Top-Level diagrams
- Creating decomposition and child diagrams
- Using glossaries and data dictionaries
- Activity: Practice creating IDEF0 diagrams
-
5Day 5: Improving Processes Through Modelling
- Capturing business knowledge from stakeholders
- Using models to identify improvement opportunities
- Applying As-Is and To-Be modelling methods
- Representing future improvements visually
- Best practices for implementing redesigned processes
- Choosing the right modelling tool for business needs
- Final workshop: Process improvement action plan
Schedule
Dates and fees
16 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted.
November 2026
AmsterdamNetherlands · Classroom
December 2026
7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,250per delegate2+ people: £3,400 each
14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
IstanbulTurkey · Classroom
£3,850per delegate2+ people: £3,080 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,850per delegate2+ people: £3,080 each
January 2027
4JAN
4 - 8 Jan 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
February 2027
1FEB
1 - 5 Feb 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
March 2027
1MAR
1 - 5 Mar 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
April 2027
5APR
5 - 9 Apr 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
May 2027
3MAY
3 - 7 May 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
June 2027
7JUN
7 - 11 Jun 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
July 2027
5JUL
5 - 9 Jul 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
August 2027
2AUG
2 - 6 Aug 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
September 2027
6SEP
6 - 10 Sep 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
October 2027
4OCT
4 - 8 Oct 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
November 2027
1NOV
1 - 5 Nov 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
December 2027
6DEC
6 - 10 Dec 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Business Process Analysis & Modelling course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Business Process Analysis & Modelling course?
The next public date is 16 - 20 Nov 2026 in Amsterdam. There are 16 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Amsterdam, London, Istanbul, Frankfurt, Barcelona, Kuala Lumpur, Munich.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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