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Business Continuity and Crisis Management · BCCM-011
Business Recovery and Restoration Planning
After a disruption, organisations must restore operations, systems, facilities and customer trust. Recovery is often longer and more complex than the initial response…
- Duration5 days
- Next date14 - 18 Dec 2026
- Cities6 cities
- Fee from£2,250
Course overview
Why Attend
After a disruption, organisations must restore operations, systems, facilities and customer trust. Recovery is often longer and more complex than the initial response.
This LLMI course covers recovery planning, recovery priorities and objectives, workarounds, restoring facilities, technology and supply chains, financial and insurance recovery, people support, communication and returning to normal. Participants develop a recovery plan.
Course Objectives
Plan recovery and restoration activities
Set recovery priorities and objectives
Use workarounds during recovery
Restore facilities, technology and supply chains
Manage financial and insurance recovery
Support people and communicate during recovery
Target Audience
Business continuity managers
Operations managers
IT disaster recovery staff
Facilities managers
Finance and insurance staff
Crisis team members
Course Methodology
Case studies
Planning workshops
Scenario exercises
Group discussions
Reviews
Course outline
-
1Day 1: Recovery Planning
- Response versus recovery
- Recovery phases
- Governance
- Priorities
- Exercise: Recovery priorities
-
2Day 2: Operations and Workarounds
- Workarounds
- Alternate sites
- Staffing
- Customers
- Workshop: Workaround plan
-
3Day 3: Facilities, Technology and Supply
- Facility restoration
- IT recovery
- Supply chain recovery
- Data
- Case study: Factory fire recovery
-
4Day 4: Finance and People
- Insurance claims
- Financial recovery
- People support
- Wellbeing
- Exercise: Claim preparation
-
5Day 5: Returning to Normal
- Communication
- Stand-down
- Lessons learned
- Plan updates
- Capstone: Recovery plan
Dates and fees
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