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Professional training course

Certified Accounts Receivable Professional

A sizable share of a company's working capital is tied up in Accounts Receivable (AR), posing a high liquidity risk. In this course, we expand your knowledge and…

  • 5 daysClassroom
  • 13Upcoming dates
  • 7Cities
  • £2,250Fees from
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Certified Accounts Receivable Professional
Next classroom session Amsterdam 21 - 25 Dec 2026 · £4,250 Next in London London 21 - 25 Jun 2027 · £4,200

Course overview

Why Attend

A sizable share of a company's working capital is tied up in Accounts Receivable (AR), posing a high liquidity risk. In this course, we expand your knowledge and expertise in AR. This will enable you and your organization to manage your accounts receivable effectively without compromising your credit sales.

Course Methodology

This course demonstrates theoretical and practical core topics and introduces Excel for managing Accounts Receivable. The course also features role-playing and presentations by participants.


Course Objectives

By the end of the course, participants will be able to:

  • Develop effective credit policies that meet a company’s objectives
  • Use billing best practices techniques
  • Employ effective collection policies
  • Partner with the sales force for the benefit of the company
  • Evaluate the Accounts Receivable process and implement best practices
  • Apply tools and techniques to monitor AR performance effectively
Target Audience

Accounts Receivable department managers, credit managers, AR staff, AR and revenue accountants, credit officers, billing and collection clerks, AR specialists, and professionals in accounting, finance, operations, and sales who interact with the Accounts Receivable and credit department.


Target Competencies
  • Managing Accounts Receivable 
  • Understanding the implications of credit decisions and policy
  • Accounts Receivable analysis
  • Collection techniques
  • Adopting efficient billing techniques
  • Preparing accounts receivable aging report
  • Monetizing accounts receivable
  • Utilizing Excel functions


Course outline

  1. 1Day 1: Credit Policies Management & Outline of a credit policy
    • Credit Policies Management
    • Credit department responsibility
    • Factors affecting credit policies
    • The five Cs of credit
    • Non-financial factors affecting credit decisions
    • Outline of a credit policy
    • Credit department mission
    • Credit department objectives
    • Roles and responsibilities
    • Procedures
    • Measuring results
    • Reviewing new accounts
    • Re-evaluating existing accounts
    • Financial statements: What to look for
    • Analyzing selected financial ratios
    • Setting the credit limit
    • Establishing a profitable relationship with the customer
    • Meeting the needs of the customer
  2. 2Day 2: The Billing Process
    • An efficient billing process means faster collection
    • Preventing the fatal mistake: Sending the bill with errors
    • The use of technology
    • Impact of up-front operations on billing
    • Best practices in billing
  3. 3Day 3: You Made the Sale; Now Collect Your Money & The Relationship Between Sales and Credit
    • You Made the Sale; Now Collect Your Money
    • Cash: It is worth your efforts
    • Tips, techniques, and guidelines for faster collection
    • Importance of setting a collection policy
    • Using different collection approaches
    • Strategies in dispute management
    • Best practices in collection
    • Accounts Receivable factoring, pledging, and assignment
    • The Relationship Between Sales and Credit
    • Breaking the ice
    • Maintaining credit sales relationships
    • Improving relationships with sales
    • Customers not meeting credit standards
    • Role of sales in issuing credit and in collection
  4. 4Day 4: Accounts Receivable Process Analysis
    • Improving the quality of Accounts Receivable
    • Aging of Accounts Receivable and bad-debt reserves
    • Alternatives to computing bad-debt
    • Reducing bad-debt write-offs
    • Calculating Accounts Receivable turnover
    • Calculating Days Sales Outstanding (DSO)
    • Calculating Best Possible Days Sales Outstanding (BPDSO)
    • Collection Effectiveness Index (CEI)
    • Analyzing the operating and cash cycles
    • Managing AR through portfolio strategy
    • Analyzing the size, composition, and complexity of the AR portfolio
    • Segmenting the portfolio
    • Formulating an approach for specific segments
  5. 5Day 5: Staying in Control
    • Internal controls in AR processes
    • AR and the monthly closing of accounts
    • Outsourcing of Accounts Receivable functions
    • AR and working capital management
    • Factoring of accounts receivable

Schedule

Dates and fees

13 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
December 2026
21DEC 21 - 25 Dec 2026Mon to Fri · 5 daysNext session
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register

Questions

Frequently asked questions

How long is the Certified Accounts Receivable Professional course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Certified Accounts Receivable Professional course?

The next public date is 21 - 25 Dec 2026 in Amsterdam. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Amsterdam, Barcelona, Frankfurt, Rome, Kuala Lumpur, London, Munich.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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