16NOV
16 - 20 Nov 2026Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Professional training course · AS-004
Certified Administration Manager
Administrative professionals play a critical role in ensuring organizational efficiency and smooth business operations. This course equips participants with the practical…
- 5 daysClassroom
- 16Upcoming dates
- 8Cities
- £2,250Fees from
Course overview
Why Attend
Administrative professionals play a critical role in ensuring organizational efficiency and smooth business operations. This course equips participants with the practical skills and professional tools required to enhance office performance, strengthen communication abilities, improve personal effectiveness, and develop the confidence needed to excel in administrative and management roles.
Course Methodology
This course follows an interactive and practical approach using presentations, case studies, role-playing activities, group discussions, individual exercises, real workplace scenarios, self-assessment tools, and hands-on applications to maximize learning and workplace implementation.
Course Objectives
By the end of this course, participants will be able to:
- Improve administrative and office management effectiveness
- Enhance time and priority management capabilities
- Develop stronger self-management and emotional intelligence skills
- Communicate professionally and manage workplace relationships
- Apply critical thinking and problem-solving techniques
- Strengthen planning and organizational abilities
- Build a professional image and personal career development strategy
- Deliver ideas and presentations confidently
Target Audience
- Administrative managers and supervisors
- Executive and personal assistants
- Office managers
- Secretaries and coordinators
- Administrative professionals seeking career development
- Employees transitioning into administrative leadership roles
Target Competencies
- Administrative effectiveness
- Time and task management
- Emotional intelligence
- Communication and interpersonal skills
- Decision-making
- Planning and organization
- Problem-solving
- Leadership and self-development
- Presentation and professional image skills
Course outline
-
1Day 1: Productivity and Office Effectiveness
- Understanding the characteristics of high-performing administrative functions
- Enhancing productivity through effective work practices
- Techniques for organizing daily responsibilities and priorities
- Applying practical strategies for maximizing efficiency
- Utilizing digital tools and technology for task and workflow management
-
2Day 2: Personal Effectiveness and Self-Leadership
- Identifying barriers that limit personal and professional growth
- Building productive habits and positive thinking patterns
- Developing emotional awareness and self-regulation skills
- Strengthening confidence and professional presence
- Maintaining focus and resilience during pressure and workplace challenges
-
3Day 3: Professional Communication and Relationship Building
- Recognizing different communication approaches and preferences
- Communicating with clarity and confidence in workplace situations
- Managing disagreements and resolving issues constructively
- Improving active listening and understanding skills
- Adapting communication styles to different personalities and behaviors
-
4Day 4: Thinking, Planning, and Problem-Solving Skills
- Applying visual thinking and idea organization techniques
- Improving project planning and task scheduling methods
- Using creative approaches for solving workplace challenges
- Developing analytical and practical decision-making skills
- Enhancing cognitive flexibility and innovative thinking
-
5Day 5: Professional Development and Career Growth
- Building a strong professional identity and workplace image
- Managing digital communication and professional networking effectively
- Understanding non-verbal communication and personal impact
- Delivering presentations with confidence and influence
- Designing effective presentation materials and impactful visual content
Schedule
Dates and fees
16 upcoming dates in 8 cities. Fees are per delegate; bring colleagues and every seat is discounted.
November 2026
IstanbulTurkey · Classroom
December 2026
7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
January 2027
4JAN
4 - 8 Jan 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
February 2027
1FEB
1 - 5 Feb 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
March 2027
1MAR
1 - 5 Mar 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
April 2027
5APR
5 - 9 Apr 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
May 2027
3MAY
3 - 7 May 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
June 2027
7JUN
7 - 11 Jun 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
July 2027
5JUL
5 - 9 Jul 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
August 2027
2AUG
2 - 6 Aug 2027Mon to Fri · 5 days
MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each
September 2027
6SEP
6 - 10 Sep 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
October 2027
4OCT
4 - 8 Oct 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
November 2027
1NOV
1 - 5 Nov 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
December 2027
6DEC
6 - 10 Dec 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Certified Administration Manager course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Certified Administration Manager course?
The next public date is 16 - 20 Nov 2026 in Istanbul. There are 16 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Istanbul, Kuala Lumpur, Amsterdam, London, Barcelona, Munich, Madrid, Geneva.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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