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Professional training course · LM-011

Certified Professional Manager

Training Course Overview Is your management approach affected by today's turbulent organizational environment? Are you experiencing stress while navigating the challenges…

  • 5 daysClassroom or online
  • 13Upcoming dates
  • 8Cities
  • £2,840Fees from

Course overview

Training Course Overview

Is your management approach affected by today's turbulent organizational environment? Are you experiencing stress while navigating the challenges of leading through disruptive changes, information overload, chaos, and ambiguity?

If these issues resonate with you, know that you're not alone. Forward-thinking organizations now recognize the complexity of modern management and acknowledge the need for a more sophisticated approach to defining and practicing managerial roles. However, they often lack internal support systems to facilitate this development.

The Certified Professional Manager training course addresses these challenges head-on. Specifically tailored, the Certified Professional Manager training course aims to cultivate a mature response that directly enhances an individual's ability to lead teams, manage change, prioritize effectively, and navigate interpersonal dynamics. Through self-study, educational modules, and reflective exercises, participants are encouraged to broaden their perspectives and formulate actionable agendas for the future.

The course curriculum and interactive discussions are grounded in solid psychological theory, expanding and refining your understanding of managerial leadership not only within your business but also within the broader context of community, society, and the global socio-economic landscape.

If effective people management is crucial to you, consider this esteemed training course an essential learning opportunity. It will elevate your capabilities by providing strategic insights, introducing new skills, and equipping you with practical techniques that yield immediate impact in your management approach.


Training Course Objectives

By attending this training course, delegates will be able to:

  • Reappraise their current practice and redefine their management role
  • Recognise their managerial and leadership strengths and stablish an agenda for development
  • Employ interpersonal skills to build collaborative practice, engagement and raise performance
  • Diagnose team performance and identify strategies for improvement
  • Manage potential conflict and deliver constructive feedback that motivates future performance
  • Select and apply innovative problem-solving techniques to harness "collective wisdom"


Designed for

This training course is suitable to a wide range of professionals but will greatly benefit:

  • All employees about to undertake a line management or supervisory role
  • Technical professionals tasked with supervision of others, seeking interpersonal skills
  • Existing Managers who seek to rejuvenate, redefine and energise their practice
  • Career focused Managers seeking development for a future leadership role
  • HR/OD Practitioners who support / coach Managers to improve their practice


Course outline

  1. 1Day One: Management in an Age of Uncertainty
    • The Challenge of Management in the New Normal
    • The management role: from macro to micro
    • Adaptive Management for situational change.
    • “Managerial Leadership”; embracing wider responsibilities
    • Changing paradigms and perceptions of managerial performance
    • Achieving results through others: empowering delegation
  2. 2Day Two: Managing Workplace Conflict for Productive Outcomes
    • Relationship Awareness Theory; exploring motivational values
    • Organisational disagreement and conflict: positive outcomes
    • Analysing my response to conflict: Thomas Kilmann
    • Appreciating and managing individual differences
    • Creative benefits of productive disagreement
    • Reciprocity: managing without confrontation
  3. 3Day Three: Managing for Continuous Improvement
    • The Age of “digital transformation” and Business Model Regeneration
    • A focus on Kaizen: philosophy to practice
    • Organisational development and diagnostic tools that raise performance
    • Organisational culture, dynamic tension and change management issues
    • Leading change initiatives” “solution focused change”
    • The Paradox of the change process and the managers response
  4. 4Day Four: Managerial Leadership for High Performing Teams
    • Managing virtual and High Performing Teams
    • Dysfunctional teams: raising performance through trust
    • How well does my team perform? Assessment, reflection and action
    • Understanding the team’s contribution to the organisation’s profit
    • Creating alignment and functional commitment: empowering the team
    • Communication and coaching to motivate and restore focus
  5. 5Day Five: Decision Making and Problem Solving
    • Thinking slow and thinking fast
    • Managing creativity and innovation
    • Harnessing the collective wisdom of the team
    • Breaking self-imposed mental blocks that limit expansive thinking
    • Managing crisis: resilience, prioritisation, delegation and empowerment
    • Review of key learning: Action planning for sustained improvement

Schedule

Dates and fees

13 upcoming dates in 8 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
December 2026
21DEC 21 - 25 Dec 2026Mon to Fri · 5 daysNext session
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each

Questions

Frequently asked questions

How long is the Certified Professional Manager course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Certified Professional Manager course?

The next public date is 21 - 25 Dec 2026 in Frankfurt. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Frankfurt, Munich, Amsterdam, Geneva, Istanbul, Vienna, Barcelona, Cape Town.

Can I take Certified Professional Manager online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,840 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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Any course in our catalogue can be delivered privately for your organisation, at your offices or in one of our cities, with content shaped around your goals.