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Professional training course · AS-021

Confidentiality and Information Handling for Assistants

Assistants and administrators have access to sensitive information about people, strategy and finances. Mishandling it can cause legal, financial and reputational damage…

  • 5 daysClassroom or online
  • 13Upcoming dates
  • 8Cities
  • £2,750Fees from
View dates & register Get quotation Download PDF
Confidentiality and Information Handling for Assistants
Next classroom session Barcelona 14 - 18 Dec 2026 · £3,850 Next in London London 19 - 23 Apr 2027 · £2,750

Course overview

Why Attend

Assistants and administrators have access to sensitive information about people, strategy and finances. Mishandling it can cause legal, financial and reputational damage.

This LLMI course covers confidentiality principles, information classification, data protection, secure handling of documents and emails, information security basics, social engineering awareness, records retention and responding to breaches. Participants assess real handling practices.

Course Objectives

Understand confidentiality obligations

Classify and label information

Handle personal data lawfully

Secure documents, emails and devices

Recognise social engineering attempts

Respond correctly to information incidents

Target Audience

Executive assistants

Secretaries

Administrative staff

Office managers

HR administrators

Board support staff

Course Methodology

Scenario discussions

Practical exercises

Case studies

Quizzes

Group discussions

Course outline

  1. 1Day 1: Confidentiality Principles
    • Why confidentiality matters
    • Legal and ethical duties
    • Types of sensitive information
    • Consequences
    • Exercise: Information inventory
  2. 2Day 2: Classification and Data Protection
    • Classification schemes
    • Labelling
    • Personal data
    • Data protection basics
    • Workshop: Classification exercise
  3. 3Day 3: Secure Handling
    • Documents and printing
    • Email security
    • Devices
    • Meetings and conversations
    • Exercise: Handling checklist
  4. 4Day 4: Threats
    • Social engineering
    • Phishing
    • Impersonation
    • Insider risk
    • Case study: CEO fraud attempt
  5. 5Day 5: Records and Incidents
    • Retention
    • Disposal
    • Incident reporting
    • Lessons learned
    • Capstone: Information handling plan

Schedule

Dates and fees

13 upcoming dates in 8 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
December 2026
14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Spain flag MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£5,250per delegate2+ people: £4,200 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register

Questions

Frequently asked questions

How long is the Confidentiality and Information Handling for Assistants course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Confidentiality and Information Handling for Assistants course?

The next public date is 14 - 18 Dec 2026 in Barcelona. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Rome, Geneva, Madrid, London, Istanbul, Cape Town, Dubai.

Can I take Confidentiality and Information Handling for Assistants online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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