Continuity Planning for Financial Institutions (BCCM-030) Training Course

Continuity Planning for Financial Institutions

Banks, insurers, payment providers and investment firms operate services that customers and markets depend on every minute of the day. Regulators around the world now…

5 daysClassroom or online

49Upcoming dates

12Cities

£2,250Fees from

Course overview

Introduction

Banks, insurers, payment providers and investment firms operate services that customers and markets depend on every minute of the day. Regulators around the world now expect financial institutions to demonstrate operational resilience: to identify important business services, set impact tolerances and prove that they can stay within them during severe but plausible disruptions.

This Continuity Planning for Financial Institutions training course explains how to build continuity and operational resilience capability that meets these expectations. Participants learn how to identify important business services, map their resources, set impact tolerances, conduct scenario testing, manage third-party and technology dependencies, and coordinate crisis response and regulatory communication.

The course is grounded in the specific risks of financial services, including payment system outages, cyber attacks, market disruption and failures of critical outsourced providers.

Course Objectives

By the end of this training course, participants will be able to:

Explain regulatory expectations for continuity and operational resilience in financial services
Identify important business services and their customers
Map people, processes, technology, facilities and third parties supporting each service
Set impact tolerances and recovery objectives
Design and run severe but plausible scenario tests
Manage technology, cyber and outsourcing resilience
Coordinate crisis response and regulatory communication
Report resilience to boards and regulators

Target Audience

This training course is suitable for a wide range of professionals, including:

Business continuity and operational resilience managers in financial institutions
Operational risk professionals
IT disaster recovery and technology resilience managers
Compliance and regulatory affairs professionals
Internal auditors in financial services
Heads of operations and payments

Training Methodology

The course combines regulatory briefings with practical workshops using financial services case studies. Participants identify important business services, build service maps, set impact tolerances and design scenario tests. A simulated payment system disruption tests crisis coordination and regulatory engagement.

Target Competencies

Operational resilience framework design
Important business service identification
Service mapping
Impact tolerance setting
Scenario testing
Regulatory resilience reporting

Course outline

1Day One: Resilience in Financial Services

Why financial institutions face heightened resilience expectations
From business continuity to operational resilience
Overview of international regulatory approaches
Systemic risk and the wider financial ecosystem
Lessons from major financial service outages
Governance and board accountability for resilience
Self-assessment of your institution's resilience maturity

2Day Two: Important Services and Impact Tolerances

Identifying important business services from the customer view
Criteria for importance: customers, markets and safety
Setting impact tolerances and maximum tolerable disruption
Linking impact tolerances with recovery time objectives
Documenting service definitions and rationale
Board approval of services and tolerances
Workshop: identifying services and setting tolerances

3Day Three: Mapping and Vulnerabilities

Mapping people, processes and technology for each service
Facilities, data and third-party dependencies
Identifying vulnerabilities and concentration risks
Critical outsourcing and cloud service dependencies
Tools and repositories for service mapping
Prioritising remediation and resilience investment
Exercise: building a service map

4Day Four: Scenario Testing and Technology Resilience

Designing severe but plausible disruption scenarios
Testing ability to remain within impact tolerances
Cyber attack and data corruption scenarios
Technology recovery and data restoration testing
Third-party failure and exit scenarios
Documenting test results and remediation
Workshop: designing a scenario test

5Day Five: Crisis Response and Regulatory Reporting

Crisis management for financial service disruptions
Customer communication and protecting vulnerable customers
Regulatory notification and engagement during incidents
Self-assessment documentation for regulators
Board reporting and continuous improvement
Simulation: a major payment system disruption
Personal action plan for financial services resilience

Frequently asked questions

How long is the Continuity Planning for Financial Institutions course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Continuity Planning for Financial Institutions course?

The next public date is 7 - 11 Dec 2026 in Barcelona. There are 49 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Frankfurt, London, Istanbul, Kuala Lumpur, Madrid, Munich, Paris, Vienna, Amsterdam, Dubai, Geneva.

Can I take Continuity Planning for Financial Institutions online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Continuity Planning for Financial Institutions

Course overview

Introduction

Course Objectives

Target Audience

Training Methodology

Target Competencies

Course outline

Dates and fees

Frequently asked questions

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