7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Professional training course · BCCM-030
Continuity Planning for Financial Institutions
Banks, insurers, payment providers and investment firms operate services that customers and markets depend on every minute of the day. Regulators around the world now…
- 5 daysClassroom
- 49Upcoming dates
- 12Cities
- £2,250Fees from
Course overview
Introduction
Banks, insurers, payment providers and investment firms operate services that customers and markets depend on every minute of the day. Regulators around the world now expect financial institutions to demonstrate operational resilience: to identify important business services, set impact tolerances and prove that they can stay within them during severe but plausible disruptions.
This Continuity Planning for Financial Institutions training course explains how to build continuity and operational resilience capability that meets these expectations. Participants learn how to identify important business services, map their resources, set impact tolerances, conduct scenario testing, manage third-party and technology dependencies, and coordinate crisis response and regulatory communication.
The course is grounded in the specific risks of financial services, including payment system outages, cyber attacks, market disruption and failures of critical outsourced providers.
Course Objectives
By the end of this training course, participants will be able to:
- Explain regulatory expectations for continuity and operational resilience in financial services
- Identify important business services and their customers
- Map people, processes, technology, facilities and third parties supporting each service
- Set impact tolerances and recovery objectives
- Design and run severe but plausible scenario tests
- Manage technology, cyber and outsourcing resilience
- Coordinate crisis response and regulatory communication
- Report resilience to boards and regulators
Target Audience
This training course is suitable for a wide range of professionals, including:
- Business continuity and operational resilience managers in financial institutions
- Operational risk professionals
- IT disaster recovery and technology resilience managers
- Compliance and regulatory affairs professionals
- Internal auditors in financial services
- Heads of operations and payments
Training Methodology
The course combines regulatory briefings with practical workshops using financial services case studies. Participants identify important business services, build service maps, set impact tolerances and design scenario tests. A simulated payment system disruption tests crisis coordination and regulatory engagement.
Target Competencies
- Operational resilience framework design
- Important business service identification
- Service mapping
- Impact tolerance setting
- Scenario testing
- Regulatory resilience reporting
Course outline
-
1Day One: Resilience in Financial Services
- Why financial institutions face heightened resilience expectations
- From business continuity to operational resilience
- Overview of international regulatory approaches
- Systemic risk and the wider financial ecosystem
- Lessons from major financial service outages
- Governance and board accountability for resilience
- Self-assessment of your institution's resilience maturity
-
2Day Two: Important Services and Impact Tolerances
- Identifying important business services from the customer view
- Criteria for importance: customers, markets and safety
- Setting impact tolerances and maximum tolerable disruption
- Linking impact tolerances with recovery time objectives
- Documenting service definitions and rationale
- Board approval of services and tolerances
- Workshop: identifying services and setting tolerances
-
3Day Three: Mapping and Vulnerabilities
- Mapping people, processes and technology for each service
- Facilities, data and third-party dependencies
- Identifying vulnerabilities and concentration risks
- Critical outsourcing and cloud service dependencies
- Tools and repositories for service mapping
- Prioritising remediation and resilience investment
- Exercise: building a service map
-
4Day Four: Scenario Testing and Technology Resilience
- Designing severe but plausible disruption scenarios
- Testing ability to remain within impact tolerances
- Cyber attack and data corruption scenarios
- Technology recovery and data restoration testing
- Third-party failure and exit scenarios
- Documenting test results and remediation
- Workshop: designing a scenario test
-
5Day Five: Crisis Response and Regulatory Reporting
- Crisis management for financial service disruptions
- Customer communication and protecting vulnerable customers
- Regulatory notification and engagement during incidents
- Self-assessment documentation for regulators
- Board reporting and continuous improvement
- Simulation: a major payment system disruption
- Personal action plan for financial services resilience
Schedule
Dates and fees
49 upcoming dates in 12 cities. Fees are per delegate; bring colleagues and every seat is discounted.
December 2026
BarcelonaSpain · Classroom
14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
January 2027
4JAN
4 - 8 Jan 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
11JAN
11 - 15 Jan 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
18JAN
18 - 22 Jan 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
25JAN
25 - 29 Jan 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
February 2027
1FEB
1 - 5 Feb 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
8FEB
8 - 12 Feb 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
15FEB
15 - 19 Feb 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
22FEB
22 - 26 Feb 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
March 2027
1MAR
1 - 5 Mar 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
8MAR
8 - 12 Mar 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
15MAR
15 - 19 Mar 2027Mon to Fri · 5 days
MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each
22MAR
22 - 26 Mar 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
April 2027
5APR
5 - 9 Apr 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
12APR
12 - 16 Apr 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
19APR
19 - 23 Apr 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
26APR
26 - 30 Apr 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
May 2027
3MAY
3 - 7 May 2027Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
10MAY
10 - 14 May 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
17MAY
17 - 21 May 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
24MAY
24 - 28 May 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
June 2027
7JUN
7 - 11 Jun 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
14JUN
14 - 18 Jun 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
21JUN
21 - 25 Jun 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
July 2027
5JUL
5 - 9 Jul 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
12JUL
12 - 16 Jul 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
19JUL
19 - 23 Jul 2027Mon to Fri · 5 days
ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
26JUL
26 - 30 Jul 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
August 2027
2AUG
2 - 6 Aug 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
9AUG
9 - 13 Aug 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
16AUG
16 - 20 Aug 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
23AUG
23 - 27 Aug 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
September 2027
6SEP
6 - 10 Sep 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
13SEP
13 - 17 Sep 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
20SEP
20 - 24 Sep 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
October 2027
4OCT
4 - 8 Oct 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
11OCT
11 - 15 Oct 2027Mon to Fri · 5 days
DubaiUnited Arab Emirates · Classroom
£5,250per delegate2+ people: £4,200 each
18OCT
18 - 22 Oct 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
25OCT
25 - 29 Oct 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
November 2027
1NOV
1 - 5 Nov 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
8NOV
8 - 12 Nov 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
15NOV
15 - 19 Nov 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
22NOV
22 - 26 Nov 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
December 2027
6DEC
6 - 10 Dec 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
13DEC
13 - 17 Dec 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
20DEC
20 - 24 Dec 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
27DEC
27 - 31 Dec 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Continuity Planning for Financial Institutions course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Continuity Planning for Financial Institutions course?
The next public date is 7 - 11 Dec 2026 in Barcelona. There are 49 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Barcelona, Frankfurt, London, Istanbul, Kuala Lumpur, Madrid, Munich, Paris, Vienna, Amsterdam, Dubai, Geneva.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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