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Professional training course

Corporate Communication Auditing and Measurement

Communication Auditing is evaluating and assessing an organization's internal and external communication practices, channels, and messages to identify improvement areas…

  • 5 daysClassroom
  • 13Upcoming dates
  • 6Cities
  • £2,250Fees from
View dates & register Get quotation Download PDF
Corporate Communication Auditing and Measurement
Next classroom session Munich 14 - 18 Dec 2026 · £3,450 Next in London London 21 - 25 Jun 2027 · £4,200

Course overview

Why Attend

Communication Auditing is evaluating and assessing an organization's internal and external communication practices, channels, and messages to identify improvement areas and ensure that communication aligns with the organization's overall business strategy. Communication auditing involves examining the organization's communication policies, practices, and systems to determine if they are effective, efficient, and in line with the organization and its stakeholders' needs.

In this course, participants will be exposed to the skills needed to assess organizational communication effectiveness, identify improvement areas, develop solutions to enhance communication, conduct audits, analyze data, and present findings to key stakeholders. Participants will also learn how to create effective communication plans and develop metrics to measure success. 

Course Methodology

The interactive and participatory workshop includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is based on presentations, role-playing and group exercises, experience sharing in roundtable discussions, team exercises, and group debriefing.

Course Objectives

By the end of the course, participants will be able to:

  • Develop a comprehensive understanding of communication auditing and its benefits
  • Learn and apply the fundamentals of the communication auditing process
  • Develop analytical skills to assess and audit internal and external communication
  • Overcome communication challenges in organizations
  • Design strategies for implementing communication audit recommendations
Target Audience

The course is ideal for professionals in communication, human resources, and management roles looking to improve communication within their organization.

Target Competencies
  • Communication Auditing Knowledge and Understanding
  • Communication Audit Process Skills
  • Organizational Communication Assessment
  • Communication Challenges Awareness
  • Implementation and Impact Evaluation Skills
  • Ongoing Communication Auditing and Ethical Considerations


Course outline

  1. 1Day 1: Introduction to Communication Auditing
    • Definition and importance of communication auditing
    • Benefits and objectives of conducting communication audits
    • Overview of key concepts and methodologies in communication auditing
    • Communication auditing and overall business strategy
    • Importance of communication auditing in organizations
    • Types of communication audits
  2. 2Day 2: The Communication Audit Process
    • Step-by-step process for conducting a communication audit
    • Understanding the different types of communication audits
    • Collecting data and analyzing findings
    • Planning and preparation
    • Developing an audit plan and timeline
    • Establishing metrics and benchmarks for evaluation
  3. 3Day 3: Assessing and Evaluating Organizational Communication
    • Assessing internal communication
    • Key areas to assess in internal communication
    • Evaluating external communication
    • Developing effective external communication strategies
    • Stakeholder engagement and feedback
    • Identifying key stakeholders and their communication preferences
    • Developing strategies to enhance stakeholder engagement and communication
  4. 4Day 4: Communication Challenges in Organizations
    • Communication functions in organizations
    • Informative, regulative, persuasive, and interpretive
    • Common challenges in organizational communication
    • Verbal communication obstacles
    • Nonverbal communication hurdles
    • Technology-mediated communication issues
    • Cross-cultural communication challenges
  5. 5Day 5: Implementing Communication Audit Recommendations
    • Strategies for implementing recommendations
    • Developing an action plan based on communication audit findings
    • Measuring the impact of communication audit recommendations
    • Ethical considerations in communication auditing
    • Importance of ongoing communication auditing
    • Ethical considerations in communication auditing

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
December 2026
14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session
Germany flag MunichGermany · Classroom
£3,450per delegate2+ people: £2,760 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register

Questions

Frequently asked questions

How long is the Corporate Communication Auditing and Measurement course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Corporate Communication Auditing and Measurement course?

The next public date is 14 - 18 Dec 2026 in Munich. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Munich, Barcelona, Frankfurt, Rome, Kuala Lumpur, London.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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