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Business Continuity and Crisis Management · BCCM-016
Crisis Decision-Making Simulation Workshop
Decisions made in the first hours of a crisis often determine the outcome. Leaders need practice making decisions under time pressure, uncertainty and public scrutiny…
- Duration5 days
- Next date16 - 20 Nov 2026
- Cities6 cities
- Fee from£2,250
Course overview
Why Attend
Decisions made in the first hours of a crisis often determine the outcome. Leaders need practice making decisions under time pressure, uncertainty and public scrutiny.
This LLMI course is built around realistic crisis simulations covering decision frameworks, information under uncertainty, prioritisation, ethical dilemmas, stakeholder impacts, communication of decisions and learning from decisions. Participants make decisions in evolving scenarios and receive feedback.
Course Objectives
Apply structured decision frameworks in crises
Make decisions with incomplete information
Prioritise competing demands
Consider ethical and stakeholder impacts
Communicate decisions clearly
Learn from decision outcomes
Target Audience
Senior executives
Crisis team leaders
Operations managers
Public sector leaders
Business continuity managers
Emergency managers
Course Methodology
Immersive simulations
Decision exercises
Debriefs
Group discussions
Reflection
Course outline
-
1Day 1: Crisis Decision-Making
- Nature of crisis decisions
- Biases under stress
- Decision frameworks
- Decision logs
- Exercise: Decision warm-up
-
2Day 2: Information and Uncertainty
- Information overload
- Uncertainty
- Assumptions
- Scenario thinking
- Simulation: Scenario one
-
3Day 3: Priorities and Dilemmas
- Prioritisation
- Trade-offs
- Ethical dilemmas
- Stakeholders
- Simulation: Scenario two
-
4Day 4: Communicating Decisions
- Explaining decisions
- Media
- Internal communication
- Accountability
- Simulation: Scenario three
-
5Day 5: Learning
- Debriefing
- Lessons
- Personal decision style
- Team development
- Capstone: Decision-making plan
Dates and fees
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