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Business Continuity and Crisis Management · BCCM-012

Crisis Management in Healthcare

Hospitals and healthcare systems must continue caring for patients during mass casualty incidents, outbreaks, utility failures, cyberattacks and other crises. This LLMI…

  • Duration5 days
  • Next date14 - 18 Dec 2026
  • Cities6 cities
  • Fee from£2,250
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Crisis Management in Healthcare

Course overview

Why Attend

Hospitals and healthcare systems must continue caring for patients during mass casualty incidents, outbreaks, utility failures, cyberattacks and other crises.

This LLMI course covers healthcare crisis types, hospital incident command, surge capacity, mass casualty management, infection outbreaks, continuity of critical services, communication and staff support. Participants take part in a hospital crisis simulation.

Course Objectives

Understand healthcare crisis types

Apply hospital incident command

Plan surge capacity

Manage mass casualty incidents

Maintain critical clinical services

Communicate and support staff during crises

Target Audience

Hospital managers

Emergency planners in health

Clinical leaders

Nursing managers

Public health officials

Healthcare continuity staff

Course Methodology

Healthcare case studies

Simulation exercises

Planning workshops

Group discussions

Debriefs

Course outline

  1. 1Day 1: Healthcare Crises
    • Crisis types
    • Lessons learned
    • Regulatory requirements
    • Roles
    • Exercise: Risk review
  2. 2Day 2: Incident Command
    • Hospital incident command
    • Activation
    • Roles
    • Coordination
    • Workshop: Command structure
  3. 3Day 3: Surge and Mass Casualty
    • Surge capacity
    • Triage
    • Mass casualty plans
    • Resources
    • Simulation: Mass casualty incident
  4. 4Day 4: Continuity
    • Critical services
    • Utilities
    • Cyber incidents
    • Supply chains
    • Case study: Hospital cyberattack
  5. 5Day 5: Communication and Staff
    • Communication
    • Families and media
    • Staff wellbeing
    • Recovery
    • Capstone: Healthcare crisis plan

Dates and fees

14DEC 14 - 18 Dec 20265 days BarcelonaSpain £3,850+ VAT Register
18JAN 18 - 22 Jan 20275 days Kuala LumpurMalaysia £2,250+ VAT Register
15FEB 15 - 19 Feb 20275 days DubaiUnited Arab Emirates £5,250+ VAT Register
15MAR 15 - 19 Mar 20275 days LondonUnited Kingdom £4,200+ VAT Register
19APR 19 - 23 Apr 20275 days MunichGermany £4,250+ VAT Register
17MAY 17 - 21 May 20275 days BarcelonaSpain £3,850+ VAT Register
21JUN 21 - 25 Jun 20275 days ParisFrance £4,500+ VAT Register
19JUL 19 - 23 Jul 20275 days BarcelonaSpain £3,850+ VAT Register
16AUG 16 - 20 Aug 20275 days Kuala LumpurMalaysia £2,250+ VAT Register
20SEP 20 - 24 Sep 20275 days DubaiUnited Arab Emirates £5,250+ VAT Register
18OCT 18 - 22 Oct 20275 days LondonUnited Kingdom £4,200+ VAT Register
15NOV 15 - 19 Nov 20275 days MunichGermany £4,250+ VAT Register
20DEC 20 - 24 Dec 20275 days BarcelonaSpain £3,850+ VAT Register

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