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Professional training course · BCCM-012

Crisis Management in Healthcare

Hospitals and healthcare systems must continue caring for patients during mass casualty incidents, outbreaks, utility failures, cyberattacks and other crises. This LLMI…

  • 5 daysClassroom or online
  • 13Upcoming dates
  • 6Cities
  • £2,250Fees from
View dates & register Get quotation Download PDF
Crisis Management in Healthcare
Next classroom session Barcelona 14 - 18 Dec 2026 · £3,850 Next in London London 15 - 19 Mar 2027 · £2,750

Course overview

Why Attend

Hospitals and healthcare systems must continue caring for patients during mass casualty incidents, outbreaks, utility failures, cyberattacks and other crises.

This LLMI course covers healthcare crisis types, hospital incident command, surge capacity, mass casualty management, infection outbreaks, continuity of critical services, communication and staff support. Participants take part in a hospital crisis simulation.

Course Objectives

Understand healthcare crisis types

Apply hospital incident command

Plan surge capacity

Manage mass casualty incidents

Maintain critical clinical services

Communicate and support staff during crises

Target Audience

Hospital managers

Emergency planners in health

Clinical leaders

Nursing managers

Public health officials

Healthcare continuity staff

Course Methodology

Healthcare case studies

Simulation exercises

Planning workshops

Group discussions

Debriefs

Course outline

  1. 1Day 1: Healthcare Crises
    • Crisis types
    • Lessons learned
    • Regulatory requirements
    • Roles
    • Exercise: Risk review
  2. 2Day 2: Incident Command
    • Hospital incident command
    • Activation
    • Roles
    • Coordination
    • Workshop: Command structure
  3. 3Day 3: Surge and Mass Casualty
    • Surge capacity
    • Triage
    • Mass casualty plans
    • Resources
    • Simulation: Mass casualty incident
  4. 4Day 4: Continuity
    • Critical services
    • Utilities
    • Cyber incidents
    • Supply chains
    • Case study: Hospital cyberattack
  5. 5Day 5: Communication and Staff
    • Communication
    • Families and media
    • Staff wellbeing
    • Recovery
    • Capstone: Healthcare crisis plan

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
December 2026
14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£5,250per delegate2+ people: £4,200 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£3,250per delegate2+ people: £2,600 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£5,250per delegate2+ people: £4,200 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register

Questions

Frequently asked questions

How long is the Crisis Management in Healthcare course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Crisis Management in Healthcare course?

The next public date is 14 - 18 Dec 2026 in Barcelona. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Kuala Lumpur, Dubai, London, Munich, Paris.

Can I take Crisis Management in Healthcare online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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Any course in our catalogue can be delivered privately for your organisation, at your offices or in one of our cities, with content shaped around your goals.

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