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Professional training course · BCCM-009

Crisis Management Team Training

When a crisis strikes, the crisis management team must assemble quickly, understand the situation, make decisions and communicate under intense pressure. Teams that train…

  • 5 daysClassroom or online
  • 13Upcoming dates
  • 6Cities
  • £2,250Fees from
View dates & register Get quotation Download PDF
Crisis Management Team Training
Next classroom session Munich 14 - 18 Dec 2026 · £4,250 Also available Barcelona 18 - 22 Jan 2027 · £3,850

Course overview

Why Attend

When a crisis strikes, the crisis management team must assemble quickly, understand the situation, make decisions and communicate under intense pressure. Teams that train together perform far better.

This LLMI course covers crisis team structure and roles, activation, situational awareness, decision-making processes, crisis communication, stakeholder management, logistics and documentation, and recovery. Participants work through an extended crisis simulation as a team.

Course Objectives

Understand crisis team structure and roles

Activate and convene the crisis team

Build shared situational awareness

Make and record crisis decisions

Coordinate communication and stakeholders

Transition to recovery

Target Audience

Crisis management team members

Senior managers

Business continuity managers

Communications leaders

HR, legal and security leaders

Deputies and support staff

Course Methodology

Team simulations

Role exercises

Case studies

Debriefs

Planning

Course outline

  1. 1Day 1: Crisis Teams
    • What a crisis is
    • Team structure
    • Roles
    • Activation
    • Exercise: Role allocation
  2. 2Day 2: Situational Awareness
    • Information gathering
    • Situation reports
    • Assumptions
    • Common operating picture
    • Workshop: Situation report
  3. 3Day 3: Decision-Making
    • Decision processes
    • Options
    • Decision logs
    • Pressure
    • Simulation: Crisis part one
  4. 4Day 4: Communication and Stakeholders
    • Communication strategy
    • Media
    • Employees
    • Authorities
    • Simulation: Crisis part two
  5. 5Day 5: Recovery and Learning
    • Stand-down
    • Recovery
    • Debriefs
    • Team development
    • Capstone: Crisis team improvement plan

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
December 2026
14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register

Questions

Frequently asked questions

How long is the Crisis Management Team Training course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Crisis Management Team Training course?

The next public date is 14 - 18 Dec 2026 in Munich. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Munich, Barcelona, Frankfurt, Rome, Kuala Lumpur, Geneva.

Can I take Crisis Management Team Training online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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Training a team?

Any course in our catalogue can be delivered privately for your organisation, at your offices or in one of our cities, with content shaped around your goals.

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