14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Professional training course
Certificate in Supervising Security Operations (CSSO)
This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of…
- 5 daysClassroom
- 13Upcoming dates
- 7Cities
- £2,250Fees from
Course overview
Why Attend
This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.
It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.
Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.
Course Methodology
This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.
Course Objectives
By the end of the course, participants will be able to:
- Demonstrate and explain the skills and duties of a confident security officer
- Explain the relevant legislation/law that impacts the work of a security officer
- Explain the importance of emergency procedures within the workplace
- List the safety principles, procedures and policies, which are required within the workplace
- Apply good communication, customer care and negotiating skills
- Apply searching, patrolling and scene preservation skills
- Describe the use of access and egress control within the security officer role
Target Audience
Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.
Target Competencies
- Conducting risk assessment
- Managing physical security
- Access control systems management
- Patrolling
- Incident management
- Conflict resolution
- Security report writing
Course outline
-
1Day 1: Introduction to Supervising Security Operations
- Introduction
- What is Security?
- Customer Service
- The Structure of Law
-
2Day 2: Manned Security Operations
- Roles of a Security Officer
- Crime Identification
- Arrest Procedure
- Security Report Writing
- Investigations & Evidence
-
3Day 3: Physical Security Operations
- Patrolling
- Access & Egress Control
- Search Procedure
-
4Day 4: Systems Security Operations & Safety and Emergency Response
- Systems Security Operations
- Technology & Systems
- Close Circuit Television (CCTV)
- Surveillance
- Safety and Emergency Response
- Health and Safety Awareness
- Risk, Threat and Vulnerability Assessments
- Principles of First Aid
- Fire Safety Awareness
- Emergency Response & Evacuation Procedures
- Incident Management
-
5Day 5: Communication Skills and Conflict Management & Physical Intervention and Use of Force
- Communication Skills and Conflict Management
- Communication & Reporting Skills
- Introduction to Conflict management
- Preventing Conflict
- Managing Conflict
- Learning from Conflict
- Physical Intervention and Use of Force
- Introduction to Physical Intervention
- Use of Force and the Law
- Disengagement Skills
- Escorting and Guiding Skills
Schedule
Dates and fees
13 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted.
December 2026
FrankfurtGermany · Classroom
January 2027
18JAN
18 - 22 Jan 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
February 2027
15FEB
15 - 19 Feb 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
March 2027
15MAR
15 - 19 Mar 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
April 2027
19APR
19 - 23 Apr 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
May 2027
17MAY
17 - 21 May 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
June 2027
21JUN
21 - 25 Jun 2027Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
July 2027
19JUL
19 - 23 Jul 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
August 2027
16AUG
16 - 20 Aug 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
September 2027
20SEP
20 - 24 Sep 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
October 2027
18OCT
18 - 22 Oct 2027Mon to Fri · 5 days
Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
November 2027
15NOV
15 - 19 Nov 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
December 2027
20DEC
20 - 24 Dec 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Certificate in Supervising Security Operations (CSSO) course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Certificate in Supervising Security Operations (CSSO) course?
The next public date is 14 - 18 Dec 2026 in Frankfurt. There are 13 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Frankfurt, Kuala Lumpur, Barcelona, Geneva, Munich, Paris, Cape Town.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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