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Professional training course · OG-069

Downstream Fuel Marketing and Retail Management

Fuel marketing and retail networks connect refineries and importers with millions of customers. Success depends on network planning, supply and logistics, pricing…

  • 5 daysClassroom or online
  • 15Upcoming dates
  • 10Cities
  • £2,250Fees from

Course overview

Why Attend

Fuel marketing and retail networks connect refineries and importers with millions of customers. Success depends on network planning, supply and logistics, pricing, non-fuel retail, customer experience, safety and compliance.

This LLMI course covers downstream market structures, fuel supply and distribution, retail network strategy, site operations, pricing and margin management, convenience retail, commercial and B2B fuel sales, digital customer experience and the transition to EV charging and alternative fuels.

Participants develop practical strategies for improving retail network performance.

Course Objectives

Understand downstream fuel market structures

Plan fuel supply and distribution

Develop retail network strategies

Manage pricing, margins and non-fuel retail

Improve site operations, safety and customer experience

Adapt to EV charging and alternative fuels

Target Audience

Fuel marketing and retail managers

Network planners

Area and site managers

Commercial and B2B sales staff

Supply and logistics staff

Strategy professionals

Course Methodology

Industry case studies

Network planning exercises

Pricing workshops

Site performance analysis

Group presentations

Course outline

  1. 1Day 1: Downstream Markets
    • Market structures
    • Regulation and pricing regimes
    • Competitive landscape
    • Customer segments
    • Trends
    • Exercise: Market analysis
  2. 2Day 2: Supply and Distribution
    • Supply sources
    • Terminals and depots
    • Secondary distribution
    • Inventory management
    • Quality control
    • Workshop: Distribution planning
  3. 3Day 3: Retail Network Strategy
    • Network planning
    • Site selection
    • Dealer and company-operated models
    • Branding
    • Investment decisions
    • Exercise: Site evaluation
  4. 4Day 4: Retail Operations
    • Pricing and margins
    • Convenience retail
    • Loyalty and digital
    • Safety and compliance
    • Site performance KPIs
    • Case study: Network turnaround
  5. 5Day 5: Future of Fuel Retail
    • EV charging
    • Alternative fuels
    • Commercial fleets
    • Business model change
    • Strategy
    • Capstone: Retail strategy plan

Schedule

Dates and fees

15 upcoming dates in 10 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext sessionOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
21DEC 21 - 25 Dec 2026Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
January 2027
11JAN 11 - 15 Jan 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
February 2027
8FEB 8 - 12 Feb 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
March 2027
8MAR 8 - 12 Mar 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
April 2027
12APR 12 - 16 Apr 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
May 2027
10MAY 10 - 14 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
June 2027
14JUN 14 - 18 Jun 2027Mon to Fri · 5 days
Spain flag MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each
July 2027
12JUL 12 - 16 Jul 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
August 2027
9AUG 9 - 13 Aug 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
September 2027
13SEP 13 - 17 Sep 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
October 2027
11OCT 11 - 15 Oct 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
November 2027
8NOV 8 - 12 Nov 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£3,250per delegate2+ people: £2,600 each
December 2027
13DEC 13 - 17 Dec 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£5,250per delegate2+ people: £4,200 each

Questions

Frequently asked questions

How long is the Downstream Fuel Marketing and Retail Management course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Downstream Fuel Marketing and Retail Management course?

The next public date is 16 - 20 Nov 2026 in London. There are 15 upcoming dates in total.

Where is this course held?

Upcoming sessions run in London, Munich, Kuala Lumpur, Amsterdam, Cape Town, Geneva, Barcelona, Madrid, Paris, Dubai.

Can I take Downstream Fuel Marketing and Retail Management online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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