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Professional training course

Facility Planning and Management

Facility management (FM) is a field that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating…

  • 5 daysClassroom
  • 14Upcoming dates
  • 11Cities
  • £2,250Fees from

Course overview

Why Attend

Facility management (FM) is a field that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology. FM is categorized as either ‘Hard’ or ‘Soft’ and often involves a range of third-party providers that must be carefully managed.

This course explores all aspects of FM and how to ensure maximum value is achieved, providing a range of essential considerations for the FM Manager.

Course Methodology

The course uses a mix of interactive and hands-on techniques. In addition to brief presentations by the facilitator and the participants, there are numerous individual and group exercises, videos and problem solving activities. 


Course Objectives

By the end of the course, participants will be able to:

  • Define the foundations of Facility Management and understand Facility Management strategies
  • Outline the considerations in Facility Planning
  • Understand service delivery and performance management
  • Adopt best practice in managing the Facility Management function
  • Understand the role of project and maintenance management in Facility Management
  • Understand sustainability in Facility Management
  • Outsource key Facility Management operations to third party organizations
Target Audience

Personnel who are interested in learning facility management and the considerations that affect facility management.


Target Competencies
  • Managing FM
  • Stakeholder Management
  • Outsourcing
  • FM Procurement
  • Managing performance


Course outline

  1. 1Day 1: The foundations of Facility Management & Facility Planning
    • The foundations of Facility Management
    • Key concepts
    • Core competencies
    • Roles and responsibilities
    • Facility Planning
    • Key issues
    • Utilizing space
    • Stakeholder management
    • Risks
  2. 2Day 2: Facility Management Strategy & Managing the workplace
    • Facility Management Strategy
    • The business context and drivers
    • Strategy formulation, analysis, development and implementation
    • FM Strategy checklist
    • Managing the workplace
    • People management
    • Productivity
    • Health, safety and security
    • 5S
  3. 3Day 3: Outsourcing Facility Management
    • The outsourcing decision
    • FM and procurement
    • The outsourcing process
    • Developing the contract
    • Specifying the service
  4. 4Day 4: Service delivery and performance management
    • Continuity of service
    • End user requirements
    • Managing service providers
    • Managing performance
    • SLA’s / KPI’s
    • Dealing with poor performance
  5. 5Day 5: Understand the role of Project and Maintenance Management in Facility Management and more
    • Understand the role of Project and Maintenance Management in Facility Management
    • Project Management phases and skills
    • Maintenance management essentials
    • Continuous improvement in FM
    • Understand Sustainability in Facility Management
    • The sustainability agenda
    • Environmental considerations
    • CSR
    • Innovation

Dates and fees

14DEC 14 - 18 Dec 20265 days BarcelonaSpain £3,850+ VAT Register
21DEC 21 - 25 Dec 20265 days Kuala LumpurMalaysia £2,250+ VAT Register
18JAN 18 - 22 Jan 20275 days DubaiUnited Arab Emirates £5,250+ VAT Register
15FEB 15 - 19 Feb 20275 days MunichGermany £4,250+ VAT Register
15MAR 15 - 19 Mar 20275 days MadridSpain £4,250+ VAT Register
19APR 19 - 23 Apr 20275 days GenevaSwitzerland £5,250+ VAT Register
17MAY 17 - 21 May 20275 days IstanbulTurkey £2,850+ VAT Register
21JUN 21 - 25 Jun 20275 days Cape TownSouth Africa £4,250+ VAT Register
19JUL 19 - 23 Jul 20275 days BarcelonaSpain £3,850+ VAT Register
16AUG 16 - 20 Aug 20275 days ViennaAustria £4,250+ VAT Register
20SEP 20 - 24 Sep 20275 days BarcelonaSpain £3,850+ VAT Register
18OCT 18 - 22 Oct 20275 days ParisFrance £4,500+ VAT Register
15NOV 15 - 19 Nov 20275 days FrankfurtGermany £3,250+ VAT Register
20DEC 20 - 24 Dec 20275 days BarcelonaSpain £3,850+ VAT Register

Questions

Frequently asked questions

How long is the Facility Planning and Management course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Facility Planning and Management course?

The next public date is 14 - 18 Dec 2026 in Barcelona. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Kuala Lumpur, Dubai, Munich, Madrid, Geneva, Istanbul, Cape Town, Vienna, Paris, Frankfurt.

How much does the course cost?

Fees start from £2,250 + VAT per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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