Professional training course · LM-029
KPI Measurement & Reporting
Key Performance Indicators (KPIs) are essential tools for measuring progress, improving accountability, and supporting better business decisions. However, many…
- 5 daysClassroom or online
- 16Upcoming dates
- 7Cities
- £2,250Fees from
Course overview
Why Attend
Key Performance Indicators (KPIs) are essential tools for measuring progress, improving accountability, and supporting better business decisions. However, many organizations struggle with selecting the right KPIs, collecting accurate data, and presenting results in a meaningful way. This course provides participants with practical tools to design effective KPIs, build reporting systems, analyse performance trends, and communicate results clearly to management and stakeholders.
Course Methodology
This course uses an interactive and practical approach through presentations, case studies, dashboard workshops, group discussions, reporting exercises, data analysis activities, and real workplace examples.
Course Objectives
- Understand the purpose and value of KPIs
- Design SMART and relevant performance indicators
- Build effective KPI measurement frameworks
- Improve data collection and reporting accuracy
- Analyse trends and interpret performance results
- Create dashboards and executive reports
- Use KPIs to support strategic decisions
- Drive accountability and continuous improvement
Target Audience
- Managers and Supervisors
- Team Leaders
- Business Analysts
- Performance Management Staff
- HR and Finance Professionals
- Project Managers
- Anyone responsible for monitoring and reporting performance
Target Competencies
- KPI Development
- Performance Measurement
- Data Analysis
- Dashboard Reporting
- Strategic Thinking
- Decision-Making
- Communication Skills
- Continuous Improvement
Course outline
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1Day 1: Foundations of KPI Measurement
- Definition and purpose of KPIs
- Difference between KPIs, metrics, and measures
- Characteristics of effective and SMART KPIs
- Aligning KPIs with strategy and objectives
- Common mistakes in KPI selection
- Building a KPI measurement framework
- Exercise: Review and improve sample KPIs
-
2Day 2: Designing KPI Systems and Data Collection
- Identifying critical success factors
- Selecting leading and lagging indicators
- Defining formulas, targets, and ownership
- Data sources and collection methods
- Improving data quality and consistency
- Governance for KPI management
- Exercise: Create KPI scorecards for a department
-
3Day 3: KPI Analysis and Performance Reporting
- Reading KPI trends and performance signals
- Variance analysis against targets
- Root cause analysis for underperformance
- Benchmarking internal and external results
- Writing clear performance commentary
- Turning data into management insights
- Exercise: Analyse a KPI performance report
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4Day 4: Dashboards and Executive Communication
- Principles of effective dashboard design
- Visual presentation of KPI data
- Choosing charts and reporting formats
- Executive summaries and management reporting
- Presenting results to senior leadership
- Storytelling with performance data
- Exercise: Build a management dashboard layout
-
5Day 5: KPI Improvement and Strategic Decisions
- Using KPIs for continuous improvement
- Linking KPIs to accountability and incentives
- Reviewing and refreshing outdated indicators
- KPI use in strategic planning and forecasting
- Digital tools and automation in KPI reporting
- Final case study: Design a KPI reporting framework
- Course review and action planning
Schedule
Dates and fees
16 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.
Questions
Frequently asked questions
How long is the KPI Measurement & Reporting course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next KPI Measurement & Reporting course?
The next public date is 16 - 20 Nov 2026 in Istanbul. There are 16 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Istanbul, Amsterdam, Paris, London, Kuala Lumpur, Madrid, Barcelona.
Can I take KPI Measurement & Reporting online?
Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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