Professional training course · LM-049
Leading Operational Excellence
Operational excellence depends on leaders who build systems, culture and routines for continuous improvement, not just on tools. Leadership behaviours determine whether…
- 5 daysClassroom
- 13Upcoming dates
- 6Cities
- £2,850Fees from
Course overview
Why Attend
Operational excellence depends on leaders who build systems, culture and routines for continuous improvement, not just on tools. Leadership behaviours determine whether improvements are sustained.
This LLMI course covers operational excellence principles, leader standard work, gemba walks, daily management systems, problem-solving culture, coaching for improvement, aligning goals and sustaining excellence. Participants design leader routines for their area.
Course Objectives
Explain operational excellence principles
Apply leader standard work and gemba walks
Build daily management systems
Develop a problem-solving culture
Coach teams for continuous improvement
Align goals and sustain excellence
Target Audience
Operations managers and directors
Plant and site managers
Continuous improvement leaders
Department heads
Supervisors
Senior executives
Course Methodology
Leadership workshops
Gemba simulations
Case studies
Group discussions
Planning
Course outline
-
1Day 1: Operational Excellence
- Principles
- Leadership role
- Culture
- Maturity
- Exercise: Excellence assessment
-
2Day 2: Leader Standard Work
- Leader routines
- Gemba walks
- Visual management
- Time allocation
- Workshop: Leader standard work
-
3Day 3: Daily Management
- Tiered meetings
- KPIs
- Escalation
- Accountability
- Simulation: Daily huddle
-
4Day 4: Problem-Solving Culture
- Problem solving
- Coaching
- Psychological safety
- Recognition
- Case study: Lean leadership
-
5Day 5: Alignment and Sustainability
- Strategy deployment
- Goal alignment
- Sustaining
- Leadership development
- Capstone: Leadership routine plan
Dates and fees
Questions
Frequently asked questions
How long is the Leading Operational Excellence course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Leading Operational Excellence course?
The next public date is 21 - 25 Dec 2026 in Vienna. There are 13 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Vienna, London, Munich, Rome, Amsterdam, Istanbul.
How much does the course cost?
Fees start from £2,850 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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