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Professional training course · LM-049

Leading Operational Excellence

Operational excellence depends on leaders who build systems, culture and routines for continuous improvement, not just on tools. Leadership behaviours determine whether…

  • 5 daysClassroom or online
  • 13Upcoming dates
  • 6Cities
  • £2,750Fees from
View dates & register Get quotation Download PDF
Leading Operational Excellence
Next classroom session Vienna 21 - 25 Dec 2026 · £4,250 Next in London London 18 - 22 Jan 2027 · £2,750

Course overview

Why Attend

Operational excellence depends on leaders who build systems, culture and routines for continuous improvement, not just on tools. Leadership behaviours determine whether improvements are sustained.

This LLMI course covers operational excellence principles, leader standard work, gemba walks, daily management systems, problem-solving culture, coaching for improvement, aligning goals and sustaining excellence. Participants design leader routines for their area.

Course Objectives

Explain operational excellence principles

Apply leader standard work and gemba walks

Build daily management systems

Develop a problem-solving culture

Coach teams for continuous improvement

Align goals and sustain excellence

Target Audience

Operations managers and directors

Plant and site managers

Continuous improvement leaders

Department heads

Supervisors

Senior executives

Course Methodology

Leadership workshops

Gemba simulations

Case studies

Group discussions

Planning

Course outline

  1. 1Day 1: Operational Excellence
    • Principles
    • Leadership role
    • Culture
    • Maturity
    • Exercise: Excellence assessment
  2. 2Day 2: Leader Standard Work
    • Leader routines
    • Gemba walks
    • Visual management
    • Time allocation
    • Workshop: Leader standard work
  3. 3Day 3: Daily Management
    • Tiered meetings
    • KPIs
    • Escalation
    • Accountability
    • Simulation: Daily huddle
  4. 4Day 4: Problem-Solving Culture
    • Problem solving
    • Coaching
    • Psychological safety
    • Recognition
    • Case study: Lean leadership
  5. 5Day 5: Alignment and Sustainability
    • Strategy deployment
    • Goal alignment
    • Sustaining
    • Leadership development
    • Capstone: Leadership routine plan

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
December 2026
21DEC 21 - 25 Dec 2026Mon to Fri · 5 daysNext session
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register

Questions

Frequently asked questions

How long is the Leading Operational Excellence course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Leading Operational Excellence course?

The next public date is 21 - 25 Dec 2026 in Vienna. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Vienna, London, Munich, Rome, Amsterdam, Istanbul.

Can I take Leading Operational Excellence online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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