Major Event Contingency Planning (BCCM-034) Training Course

Major Event Contingency Planning

Conferences, concerts, sporting fixtures, exhibitions, festivals and national celebrations bring large numbers of people together in a limited space and time. Organisers…

5 daysClassroom or online

49Upcoming dates

12Cities

£2,750Fees from

Course overview

Introduction

Conferences, concerts, sporting fixtures, exhibitions, festivals and national celebrations bring large numbers of people together in a limited space and time. Organisers must be ready for crowd incidents, severe weather, medical emergencies, security threats, power failures and the cancellation of key elements, all under the watchful eye of the public and media.

This Major Event Contingency Planning training course provides a structured approach to planning for the unexpected at events of every size. Participants learn how to assess event risks, design contingency plans and decision triggers, plan crowd safety and emergency procedures, organise event control rooms, coordinate with authorities and communicate with attendees during incidents.

The course draws on lessons from real events and gives participants practical templates for contingency planning, event control and post-event review.

Course Objectives

By the end of this training course, participants will be able to:

Explain the risk profile and stakeholders of major events
Conduct an event risk assessment covering people, venue and programme
Develop contingency plans with clear triggers and decision points
Plan crowd safety, ingress, egress and emergency evacuation
Organise an event control room and command structure
Coordinate with police, fire, medical and local authorities
Communicate with attendees and the public during incidents
Manage cancellation, postponement and post-event recovery

Target Audience

This training course is suitable for a wide range of professionals, including:

Event managers and organisers
Venue operations and safety managers
Security and crowd management professionals
Emergency planners in local authorities
Business continuity professionals supporting events
Sponsors and corporate event coordinators

Training Methodology

The course uses real event case studies, venue plans and planning templates. Participants assess risks for a case study event, design contingency triggers, plan crowd movements and run an event control room simulation with escalating incidents. Discussion covers lessons from both well-managed and poorly managed events.

Target Competencies

Event risk assessment
Contingency trigger design
Crowd safety planning
Event control room management
Multi-agency event coordination
Attendee incident communication

Course outline

1Day One: The Risk Profile of Major Events

Types of major events and their particular risks
Stakeholders: organisers, venues, authorities and attendees
Legal responsibilities and licensing requirements in overview
Lessons from crowd disasters and event failures
Event planning timelines and safety documentation
The role of contingency planning in event success
Exercise: identifying risks for a case study event

2Day Two: Risk Assessment and Contingency Plans

Structured risk assessment for venue, crowd and programme
Weather, power, transport and supplier risks at events
Security threats and protective security measures
Writing contingency plans with clear decision triggers
Show stop, delay and cancellation procedures
Medical and welfare provision planning
Workshop: designing contingency triggers and actions

3Day Three: Crowd Safety and Emergency Procedures

Crowd dynamics, density and movement principles
Planning ingress, circulation and egress routes
Stewarding and crowd management team deployment
Evacuation, partial evacuation and shelter options
Lost children, vulnerable people and accessibility needs
Fire, structural and temporary infrastructure safety
Exercise: planning crowd flows for a large venue

4Day Four: Event Control and Coordination

Event control room layout, roles and equipment
Command structures for event incidents
Radio procedures and incident logging
Joint working with police, fire and ambulance services
Safety advisory groups and pre-event approvals
Information sharing with transport and local authorities
Simulation: running an event control room

5Day Five: Communication, Recovery and Review

Public address messages and attendee communication
Social media monitoring and messaging during events
Media handling when incidents occur at events
Managing cancellation, refunds and reputation
Post-event debriefs and lessons learned
Building contingency capability for future events
Personal action plan for event contingency planning

Frequently asked questions

How long is the Major Event Contingency Planning course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Major Event Contingency Planning course?

The next public date is 7 - 11 Dec 2026 in London. There are 49 upcoming dates in total.

Where is this course held?

Upcoming sessions run in London, Barcelona, Frankfurt, Paris, Rome, Vienna, Amsterdam, Cape Town, Geneva, Istanbul, Madrid, Munich.

Can I take Major Event Contingency Planning online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Major Event Contingency Planning

Course overview

Introduction

Course Objectives

Target Audience

Training Methodology

Target Competencies

Course outline

Dates and fees

Frequently asked questions

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