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Professional training course · PM-004

Managing Project Stakeholders

The overall aim of this course is to assist participants in identifying project stakeholders and managing their expectations. Participants will learn how to develop…

  • 5 daysClassroom
  • 14Upcoming dates
  • 6Cities
  • £3,250Fees from
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Managing Project Stakeholders
Next classroom session Frankfurt 16 - 20 Nov 2026 · £3,250 Also available Rome 7 - 11 Dec 2026 · £4,250

Course overview

Why Attend

The overall aim of this course is to assist participants in identifying project stakeholders and managing their expectations. Participants will learn how to develop stakeholder management plans, stakeholder registers, and strategies for effectively engaging stakeholders in project decisions and execution.

The course also aims at sharpening participants’ leadership, negotiation, communication, and conflict management skills to foster the appropriate stakeholder engagement in project decisions and activities.

Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by consultant and participants coupled with a number of psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.

Course Objectives

By the end of the course, participants will be able to:

  • Categorize project stakeholders and build the stakeholder management plan
  • Analyze the interest and influence of project stakeholders
  • Arrange the stakeholder communication channels and manage stakeholder conflicts
  • Choose the appropriate leadership style for each project stakeholder
  • Apply win-win negotiation techniques with project stakeholders

Target Audience

Project managers, members of project offices, project sponsors, functional managers, senior management and individuals interested in project stakeholder management.

Target Competencies

  • Managing projects
  • Planning
  • Leading
  • Communicating
  • Conflict resolving
  • Negotiating


Course outline

  1. 1Day 1: Defining project stakeholders & Stakeholders management skills set
    • Stakeholder management overview
    • Defining project stakeholders
    • APM Definition
    • PMI Definition
    • A practical definition of project stakeholders
    • Stakeholders management skills set
    • Technical skills
    • Business insights
    • People skills
  2. 2Day 2: Categorizing and prioritizing project stakeholders
    • Dimensions of stakeholders categorization
    • Power and interest matrix
    • Power and influence matrix
    • Power and knowledge matrix
    • Stakeholders engagement assessment matrix
    • Developing stakeholder register
    • Stakeholder management plan
    • Stakeholder groups classification
  3. 3Day 3: Managing project stakeholder communications
    • Stakeholder communication plan
    • Stakeholder communication channels
    • Holistic approach to communication
    • Managing stakeholders in a virtual world
    • Managing difficult stakeholders
    • Managing project stakeholders conflicts
    • Conflict management styles
    • Factors affecting conflict modes
  4. 4Day 4: Leading project stakeholders
    • Project managers as leaders
    • Disciplines of leading project stakeholders
    • Leadership time continuum
    • Leadership capability continuum
    • The leadership matrix
    • The leadership matrix actions
    • Choosing the right leadership style for stakeholders
    • Situational leadership model
  5. 5Day 5: Negotiating with project stakeholders
    • Types of negotiations
    • Negotiation mindsets
    • Critical concepts of win-win negotiation
    • Characteristics of good negotiators
    • Negotiations and building coalitions
    • Stages of negotiation process
    • Negotiation strategies
    • Negotiation best practices

Schedule

Dates and fees

14 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
11JAN 11 - 15 Jan 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£4,250per delegate2+ people: £3,400 each
Register
February 2027
8FEB 8 - 12 Feb 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
March 2027
8MAR 8 - 12 Mar 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
Register
April 2027
12APR 12 - 16 Apr 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
May 2027
10MAY 10 - 14 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
14JUN 14 - 18 Jun 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
July 2027
12JUL 12 - 16 Jul 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
9AUG 9 - 13 Aug 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
September 2027
13SEP 13 - 17 Sep 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
October 2027
11OCT 11 - 15 Oct 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
Register
November 2027
8NOV 8 - 12 Nov 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
December 2027
13DEC 13 - 17 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register

Questions

Frequently asked questions

How long is the Managing Project Stakeholders course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Managing Project Stakeholders course?

The next public date is 16 - 20 Nov 2026 in Frankfurt. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Frankfurt, Rome, Cape Town, Barcelona, Paris, Vienna.

How much does the course cost?

Fees start from £3,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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