Professional training course · LM-033
Operational Risk Management and Mitigation
Operational risks such as process failures, human error, system breakdowns, supply disruptions, fraud, and regulatory breaches can significantly impact performance and…
- 5 daysClassroom
- 16Upcoming dates
- 8Cities
- £2,250Fees from
Course overview
Why Attend
Operational risks such as process failures, human error, system breakdowns, supply disruptions, fraud, and regulatory breaches can significantly impact performance and reputation. Organizations need practical frameworks to identify threats early, strengthen controls, and respond effectively when issues arise. This course equips participants with tools to assess operational risk, implement mitigation strategies, improve resilience, and support sustainable operations.
Course Methodology
This course uses an interactive and practical approach through presentations, case studies, risk workshops, group discussions, scenario analysis, control assessments, and real workplace examples.
Course Objectives
- Understand the principles of operational risk management
- Identify key operational risks across business functions
- Apply risk assessment and prioritisation methods
- Design effective controls and mitigation plans
- Improve incident response and business continuity readiness
- Monitor risk indicators and operational performance
- Strengthen governance and accountability frameworks
- Build a proactive risk culture across the organization
Target Audience
- Risk Managers
- Operations Managers
- Internal Auditors
- Compliance Professionals
- Project Managers
- Business Continuity Teams
- Anyone responsible for operational control and resilience
Target Competencies
- Operational Risk Management
- Risk Assessment
- Internal Controls
- Business Continuity
- Incident Management
- Governance Awareness
- Problem Solving
- Continuous Improvement
Course outline
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1Day 1: Foundations of Operational Risk Management
- Definition and importance of operational risk
- Sources of operational risk in organizations
- Categories of people, process, system, and external risks
- Risk governance roles and responsibilities
- Building a risk-aware operating culture
- Introduction to operational risk frameworks
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2Day 2: Risk Identification and Assessment
- Techniques for identifying operational risks
- Process mapping for risk discovery
- Risk registers and control inventories
- Assessing likelihood, impact, and velocity
- Prioritising key operational threats
- Key Risk Indicators (KRIs) for monitoring
- Exercise: Build an operational risk register
-
3Day 3: Risk Controls and Mitigation Strategies
- Preventive, detective, and corrective controls
- Segregation of duties and approval controls
- Managing vendor and third-party risks
- Fraud prevention and control measures
- Designing practical mitigation plans
- Embedding controls into daily operations
- Exercise: Control design workshop
-
4Day 4: Incident Response and Business Resilience
- Managing incidents and operational disruptions
- Root cause analysis after failures
- Crisis escalation and communication protocols
- Business continuity planning essentials
- Disaster recovery coordination
- Lessons learned and corrective actions
- Scenario exercise: Operational disruption response
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5Day 5: Monitoring, Reporting, and Continuous Improvement
- Risk reporting to management and boards
- Operational dashboards and performance metrics
- Auditing operational controls
- Continuous improvement of risk systems
- Building accountability for risk ownership
- Future trends in operational risk management
- Final case study and action planning
Dates and fees
Questions
Frequently asked questions
How long is the Operational Risk Management and Mitigation course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Operational Risk Management and Mitigation course?
The next public date is 16 - 20 Nov 2026 in Barcelona. There are 16 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Barcelona, London, Istanbul, Frankfurt, Geneva, Amsterdam, Kuala Lumpur, Dubai.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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