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Professional training course · LM-033

Operational Risk Management and Mitigation

Operational risks such as process failures, human error, system breakdowns, supply disruptions, fraud, and regulatory breaches can significantly impact performance and…

  • 5 daysClassroom or online
  • 16Upcoming dates
  • 8Cities
  • £2,250Fees from

Course overview

Why Attend
Operational risks such as process failures, human error, system breakdowns, supply disruptions, fraud, and regulatory breaches can significantly impact performance and reputation. Organizations need practical frameworks to identify threats early, strengthen controls, and respond effectively when issues arise. This course equips participants with tools to assess operational risk, implement mitigation strategies, improve resilience, and support sustainable operations.

Course Methodology
This course uses an interactive and practical approach through presentations, case studies, risk workshops, group discussions, scenario analysis, control assessments, and real workplace examples.

Course Objectives

  • Understand the principles of operational risk management
  • Identify key operational risks across business functions
  • Apply risk assessment and prioritisation methods
  • Design effective controls and mitigation plans
  • Improve incident response and business continuity readiness
  • Monitor risk indicators and operational performance
  • Strengthen governance and accountability frameworks
  • Build a proactive risk culture across the organization

Target Audience

  • Risk Managers
  • Operations Managers
  • Internal Auditors
  • Compliance Professionals
  • Project Managers
  • Business Continuity Teams
  • Anyone responsible for operational control and resilience

Target Competencies

  • Operational Risk Management
  • Risk Assessment
  • Internal Controls
  • Business Continuity
  • Incident Management
  • Governance Awareness
  • Problem Solving
  • Continuous Improvement

Course outline

  1. 1Day 1: Foundations of Operational Risk Management
    • Definition and importance of operational risk
    • Sources of operational risk in organizations
    • Categories of people, process, system, and external risks
    • Risk governance roles and responsibilities
    • Building a risk-aware operating culture
    • Introduction to operational risk frameworks
  2. 2Day 2: Risk Identification and Assessment
    • Techniques for identifying operational risks
    • Process mapping for risk discovery
    • Risk registers and control inventories
    • Assessing likelihood, impact, and velocity
    • Prioritising key operational threats
    • Key Risk Indicators (KRIs) for monitoring
    • Exercise: Build an operational risk register
  3. 3Day 3: Risk Controls and Mitigation Strategies
    • Preventive, detective, and corrective controls
    • Segregation of duties and approval controls
    • Managing vendor and third-party risks
    • Fraud prevention and control measures
    • Designing practical mitigation plans
    • Embedding controls into daily operations
    • Exercise: Control design workshop
  4. 4Day 4: Incident Response and Business Resilience
    • Managing incidents and operational disruptions
    • Root cause analysis after failures
    • Crisis escalation and communication protocols
    • Business continuity planning essentials
    • Disaster recovery coordination
    • Lessons learned and corrective actions
    • Scenario exercise: Operational disruption response
  5. 5Day 5: Monitoring, Reporting, and Continuous Improvement
    • Risk reporting to management and boards
    • Operational dashboards and performance metrics
    • Auditing operational controls
    • Continuous improvement of risk systems
    • Building accountability for risk ownership
    • Future trends in operational risk management
    • Final case study and action planning

Schedule

Dates and fees

16 upcoming dates in 8 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session
Spain flag BarcelonaSpain · Classroom
£4,250per delegate2+ people: £3,400 each
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
14DEC 14 - 18 Dec 2026Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£4,250per delegate2+ people: £3,400 each
21DEC 21 - 25 Dec 2026Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£3,850per delegate2+ people: £3,080 each
January 2027
4JAN 4 - 8 Jan 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
February 2027
1FEB 1 - 5 Feb 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
March 2027
1MAR 1 - 5 Mar 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
April 2027
5APR 5 - 9 Apr 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
May 2027
3MAY 3 - 7 May 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
June 2027
7JUN 7 - 11 Jun 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
July 2027
5JUL 5 - 9 Jul 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
August 2027
2AUG 2 - 6 Aug 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
September 2027
6SEP 6 - 10 Sep 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
October 2027
4OCT 4 - 8 Oct 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
November 2027
1NOV 1 - 5 Nov 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£2,550per delegate2+ people: £2,040 each
December 2027
6DEC 6 - 10 Dec 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each

Questions

Frequently asked questions

How long is the Operational Risk Management and Mitigation course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Operational Risk Management and Mitigation course?

The next public date is 16 - 20 Nov 2026 in Barcelona. There are 16 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, London, Istanbul, Frankfurt, Geneva, Amsterdam, Kuala Lumpur, Dubai.

Can I take Operational Risk Management and Mitigation online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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Any course in our catalogue can be delivered privately for your organisation, at your offices or in one of our cities, with content shaped around your goals.