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Professional training course · BCCM-019

Post-Crisis Recovery and Organisational Learning

The period after a crisis offers a chance to recover stronger and learn lessons, but many organisations simply return to old ways. Structured recovery and learning build…

  • 5 daysClassroom or online
  • 14Upcoming dates
  • 6Cities
  • £2,750Fees from
View dates & register Get quotation Download PDF
Post-Crisis Recovery and Organisational Learning
Next classroom session Istanbul 16 - 20 Nov 2026 · £2,850 Next in London London 11 - 15 Jan 2027 · £2,750

Course overview

Why Attend

The period after a crisis offers a chance to recover stronger and learn lessons, but many organisations simply return to old ways. Structured recovery and learning build long-term resilience.

This LLMI course covers post-crisis assessment, recovery planning, supporting people, rebuilding trust and reputation, after-action reviews, root cause analysis, implementing lessons and embedding learning in culture. Participants run an after-action review.

Course Objectives

Assess impacts after a crisis

Plan and lead recovery

Support people and wellbeing

Rebuild trust and reputation

Conduct after-action reviews

Implement and embed lessons learned

Target Audience

Senior managers

Crisis and continuity managers

HR leaders

Communication leaders

Risk managers

Quality and improvement professionals

Course Methodology

Case studies

After-action review practice

Planning workshops

Group discussions

Reflection

Course outline

  1. 1Day 1: After the Crisis
    • Recovery challenges
    • Impact assessment
    • Stakeholders
    • Governance
    • Exercise: Impact review
  2. 2Day 2: Recovery Planning
    • Recovery objectives
    • Priorities
    • Resources
    • Monitoring
    • Workshop: Recovery plan
  3. 3Day 3: People and Reputation
    • Staff support
    • Trauma awareness
    • Reputation recovery
    • Communication
    • Case study: Reputation recovery
  4. 4Day 4: Learning from Crises
    • After-action reviews
    • Root causes
    • Avoiding blame
    • Documentation
    • Practice: After-action review
  5. 5Day 5: Embedding Lessons
    • Action tracking
    • Changing plans and training
    • Culture
    • Resilience
    • Capstone: Learning implementation plan

Schedule

Dates and fees

14 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
11JAN 11 - 15 Jan 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
February 2027
8FEB 8 - 12 Feb 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
March 2027
8MAR 8 - 12 Mar 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
April 2027
12APR 12 - 16 Apr 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
May 2027
10MAY 10 - 14 May 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
June 2027
14JUN 14 - 18 Jun 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
July 2027
12JUL 12 - 16 Jul 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
9AUG 9 - 13 Aug 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
September 2027
13SEP 13 - 17 Sep 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
October 2027
11OCT 11 - 15 Oct 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
November 2027
8NOV 8 - 12 Nov 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
December 2027
13DEC 13 - 17 Dec 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register

Questions

Frequently asked questions

How long is the Post-Crisis Recovery and Organisational Learning course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Post-Crisis Recovery and Organisational Learning course?

The next public date is 16 - 20 Nov 2026 in Istanbul. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Istanbul, Vienna, London, Munich, Amsterdam, Rome.

Can I take Post-Crisis Recovery and Organisational Learning online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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Training a team?

Any course in our catalogue can be delivered privately for your organisation, at your offices or in one of our cities, with content shaped around your goals.

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