Resilience Metrics and Continuity Programme Governance (BCCM-039) Training Course

Resilience Metrics and Continuity Programme Governance

Boards, regulators and auditors increasingly ask how resilient an organisation really is, and continuity managers need credible evidence to answer. Without clear…

5 daysClassroom or online

49Upcoming dates

12Cities

£2,250Fees from

Course overview

Introduction

Boards, regulators and auditors increasingly ask how resilient an organisation really is, and continuity managers need credible evidence to answer. Without clear governance and meaningful metrics, continuity programmes risk becoming compliance exercises that consume effort without demonstrating value or readiness.

This Resilience Metrics and Continuity Programme Governance training course shows how to govern a continuity programme effectively and how to measure and report resilience. Participants learn how to set programme scope, policy and governance structures, define roles and accountabilities, design performance and readiness indicators, conduct maturity assessments, manage audits and report to senior management and the board.

The course provides practical tools for turning continuity activity into evidence of capability and for securing ongoing support and investment.

Course Objectives

By the end of this training course, participants will be able to:

Establish governance structures and policy for a continuity programme
Define roles, accountabilities and committee responsibilities
Align the programme with organisational strategy and risk appetite
Design meaningful resilience and continuity metrics
Assess programme maturity using recognised models
Manage internal audits and external certification
Report resilience to executives and boards effectively
Secure resources and drive continuous improvement

Target Audience

This training course is suitable for a wide range of professionals, including:

Business continuity and resilience managers
Heads of risk and operational resilience
Internal auditors reviewing continuity
Governance and compliance professionals
Members of resilience steering committees
Consultants advising on continuity programmes

Training Methodology

The course is practical and evidence-focused. Participants review sample policies and governance charters, design a metrics framework, conduct a maturity assessment of a case study programme and prepare a board resilience report. Group discussions share approaches to securing executive support.

Target Competencies

Programme governance design
Policy development
Resilience metric design
Maturity assessment
Audit and certification management
Executive resilience reporting

Course outline

1Day One: Governance of Continuity Programmes

Why governance determines programme effectiveness
Continuity policy, scope and objectives
Executive sponsorship and steering committees
Roles of the programme manager and coordinators
Linking continuity with risk, security and IT resilience
Alignment with international standards in overview
Exercise: reviewing a continuity policy and charter

2Day Two: Programme Planning and Resources

Building a multi-year continuity programme plan
Prioritising activities based on risk and impact
Budgeting and resourcing the programme
Building the business case for resilience investment
Managing competence and training requirements
Using tools and software for programme management
Workshop: drafting a programme plan

3Day Three: Designing Resilience Metrics

Activity, readiness and outcome measures
Plan currency, exercise and training indicators
Recovery capability compared with recovery objectives
Incident performance and lessons learned metrics
Supplier and third-party resilience indicators
Avoiding vanity metrics and false assurance
Workshop: building a resilience metrics framework

4Day Four: Maturity, Audit and Certification

Continuity maturity models and assessment methods
Self-assessment and independent review
Preparing for internal audit of the programme
Certification to continuity management standards
Managing findings and corrective actions
Management review and continual improvement
Exercise: maturity assessment of a case study programme

5Day Five: Reporting and Continuous Improvement

Designing resilience dashboards for executives
Board reporting on resilience and readiness
Communicating risk acceptance and capability gaps
Engaging leaders to sustain programme support
Benchmarking against peers and good practice
Roadmaps for improving resilience over time
Personal action plan for programme governance

Frequently asked questions

How long is the Resilience Metrics and Continuity Programme Governance course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Resilience Metrics and Continuity Programme Governance course?

The next public date is 7 - 11 Dec 2026 in Barcelona. There are 49 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Barcelona, Frankfurt, London, Dubai, Geneva, Istanbul, Kuala Lumpur, Madrid, Paris, Rome, Amsterdam, Cape Town.

Can I take Resilience Metrics and Continuity Programme Governance online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Resilience Metrics and Continuity Programme Governance

Course overview

Introduction

Course Objectives

Target Audience

Training Methodology

Target Competencies

Course outline

Dates and fees

Frequently asked questions

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