Access Control and Physical Security Management
Next: 14 - 18 Dec 2026 · London
London, Istanbul, Cape Town +5 more
Professional training course · SM-014
Security Guard Force Supervision
Security officers are often the first line of protection and the face of the organisation. Supervisors determine whether guarding services are professional, alert and…
- 5 daysClassroom
- 13Upcoming dates
- 5Cities
- £3,250Fees from
Course overview
Why Attend
Security officers are often the first line of protection and the face of the organisation. Supervisors determine whether guarding services are professional, alert and effective.
This LLMI course covers security officer roles, deployment and post orders, patrol management, supervision techniques, incident reporting, customer service, conflict management, training and performance management, and managing contracted guard services. Participants develop supervision tools.
Course Objectives
Define security officer roles and post orders
Plan deployment and patrols
Supervise and motivate security teams
Manage incidents and reporting
Train and evaluate officers
Manage contracted guarding services
Target Audience
Security supervisors and team leaders
Security managers
Contract security managers
Facilities managers
Site managers
Security company operations staff
Course Methodology
Practical sessions
Post order workshops
Role plays
Case studies
Group discussions
Course outline
-
1Day 1: Guard Force Roles
- Roles and responsibilities
- Legal powers
- Professional standards
- Customer service
- Exercise: Post order review
-
2Day 2: Deployment and Patrols
- Deployment planning
- Patrol techniques
- Technology support
- Checkpoints
- Workshop: Deployment plan
-
3Day 3: Supervision
- Supervisory skills
- Briefings
- Motivation
- Discipline
- Role play: Supervisory conversation
-
4Day 4: Incidents and Conflict
- Incident handling
- Reporting
- Conflict management
- Emergencies
- Case study: Guard response
-
5Day 5: Performance and Contracts
- Training
- Performance evaluation
- Contract management
- KPIs
- Capstone: Supervision toolkit
Dates and fees
Questions
Frequently asked questions
How long is the Security Guard Force Supervision course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Security Guard Force Supervision course?
The next public date is 14 - 18 Dec 2026 in Frankfurt. There are 13 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Frankfurt, London, Munich, Barcelona, Paris.
How much does the course cost?
Fees start from £3,250 + VAT per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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