16NOV
16 - 20 Nov 2026Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Professional training course · AS-022
Stress Management for Administrative Professionals
Administrative roles often involve competing demands, interruptions and tight deadlines. Without effective coping strategies, stress can affect health, performance and…
- 5 daysClassroom
- 15Upcoming dates
- 7Cities
- £2,250Fees from
Course overview
Why Attend
Administrative roles often involve competing demands, interruptions and tight deadlines. Without effective coping strategies, stress can affect health, performance and job satisfaction.
This LLMI course covers understanding stress, identifying personal stressors, time and workload management, assertiveness and boundaries, handling difficult people, resilience techniques, wellbeing habits and seeking support. Participants build a personal resilience plan.
Course Objectives
Understand stress and its effects
Identify personal and workplace stressors
Manage workload and priorities
Set boundaries assertively
Handle difficult people calmly
Build resilience and wellbeing habits
Target Audience
Administrative professionals
Secretaries and assistants
Office staff
Customer-facing support staff
Coordinators
Team assistants
Course Methodology
Interactive sessions
Self-assessments
Practical techniques
Role plays
Personal planning
Course outline
-
1Day 1: Understanding Stress
- What stress is
- Signs and effects
- Personal stressors
- Workplace factors
- Exercise: Stress self-assessment
-
2Day 2: Workload and Time
- Prioritisation
- Interruptions
- Planning
- Saying no
- Workshop: Workload plan
-
3Day 3: Assertiveness and Boundaries
- Assertive communication
- Boundaries
- Managing expectations
- Requests
- Role play: Assertive response
-
4Day 4: Difficult People
- Staying calm
- De-escalation
- Emotional regulation
- Recovery
- Role play: Difficult caller
-
5Day 5: Resilience and Wellbeing
- Resilience techniques
- Healthy habits
- Support networks
- Mindfulness
- Capstone: Personal resilience plan
Schedule
Dates and fees
15 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted.
November 2026
AmsterdamNetherlands · Classroom
December 2026
7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
January 2027
11JAN
11 - 15 Jan 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
February 2027
8FEB
8 - 12 Feb 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
March 2027
8MAR
8 - 12 Mar 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
April 2027
12APR
12 - 16 Apr 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
May 2027
10MAY
10 - 14 May 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
June 2027
14JUN
14 - 18 Jun 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
July 2027
12JUL
12 - 16 Jul 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
August 2027
9AUG
9 - 13 Aug 2027Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
September 2027
13SEP
13 - 17 Sep 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
October 2027
11OCT
11 - 15 Oct 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
November 2027
8NOV
8 - 12 Nov 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
December 2027
13DEC
13 - 17 Dec 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Stress Management for Administrative Professionals course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Stress Management for Administrative Professionals course?
The next public date is 16 - 20 Nov 2026 in Amsterdam. There are 15 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Amsterdam, Paris, Munich, Geneva, Kuala Lumpur, London, Barcelona.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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