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Professional training course · AS-022

Stress Management for Administrative Professionals

Administrative roles often involve competing demands, interruptions and tight deadlines. Without effective coping strategies, stress can affect health, performance and…

  • 5 daysClassroom or online
  • 15Upcoming dates
  • 7Cities
  • £2,250Fees from
View dates & register Get quotation Download PDF
Stress Management for Administrative Professionals
Next classroom session Amsterdam 16 - 20 Nov 2026 · £4,250 Next in London London 8 - 12 Mar 2027 · £2,750

Course overview

Why Attend

Administrative roles often involve competing demands, interruptions and tight deadlines. Without effective coping strategies, stress can affect health, performance and job satisfaction.

This LLMI course covers understanding stress, identifying personal stressors, time and workload management, assertiveness and boundaries, handling difficult people, resilience techniques, wellbeing habits and seeking support. Participants build a personal resilience plan.

Course Objectives

Understand stress and its effects

Identify personal and workplace stressors

Manage workload and priorities

Set boundaries assertively

Handle difficult people calmly

Build resilience and wellbeing habits

Target Audience

Administrative professionals

Secretaries and assistants

Office staff

Customer-facing support staff

Coordinators

Team assistants

Course Methodology

Interactive sessions

Self-assessments

Practical techniques

Role plays

Personal planning

Course outline

  1. 1Day 1: Understanding Stress
    • What stress is
    • Signs and effects
    • Personal stressors
    • Workplace factors
    • Exercise: Stress self-assessment
  2. 2Day 2: Workload and Time
    • Prioritisation
    • Interruptions
    • Planning
    • Saying no
    • Workshop: Workload plan
  3. 3Day 3: Assertiveness and Boundaries
    • Assertive communication
    • Boundaries
    • Managing expectations
    • Requests
    • Role play: Assertive response
  4. 4Day 4: Difficult People
    • Staying calm
    • De-escalation
    • Emotional regulation
    • Recovery
    • Role play: Difficult caller
  5. 5Day 5: Resilience and Wellbeing
    • Resilience techniques
    • Healthy habits
    • Support networks
    • Mindfulness
    • Capstone: Personal resilience plan

Schedule

Dates and fees

15 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 days
France flag ParisFrance · Classroom
£3,250per delegate2+ people: £2,600 each
Register
21DEC 21 - 25 Dec 2026Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
January 2027
11JAN 11 - 15 Jan 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register
February 2027
8FEB 8 - 12 Feb 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
March 2027
8MAR 8 - 12 Mar 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
April 2027
12APR 12 - 16 Apr 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
May 2027
10MAY 10 - 14 May 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
June 2027
14JUN 14 - 18 Jun 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register
July 2027
12JUL 12 - 16 Jul 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
9AUG 9 - 13 Aug 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£3,250per delegate2+ people: £2,600 each
Register
September 2027
13SEP 13 - 17 Sep 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
Register
October 2027
11OCT 11 - 15 Oct 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register
November 2027
8NOV 8 - 12 Nov 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
Register
December 2027
13DEC 13 - 17 Dec 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
Register

Questions

Frequently asked questions

How long is the Stress Management for Administrative Professionals course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Stress Management for Administrative Professionals course?

The next public date is 16 - 20 Nov 2026 in Amsterdam. There are 15 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Amsterdam, Paris, Munich, Geneva, Kuala Lumpur, London, Barcelona.

Can I take Stress Management for Administrative Professionals online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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