Advanced Data Analysis Techniques
Next: 21 - 25 Dec 2026 · Barcelona
Barcelona, Amsterdam, London +2 more
Professional training course · DMBI-033
Survey Design and Analysis
Surveys are used to measure customer satisfaction, employee engagement, market needs and programme outcomes. Poorly designed surveys produce misleading results. This LLMI…
- 5 daysClassroom
- 14Upcoming dates
- 11Cities
- £2,250Fees from
Course overview
Why Attend
Surveys are used to measure customer satisfaction, employee engagement, market needs and programme outcomes. Poorly designed surveys produce misleading results.
This LLMI course covers survey objectives, questionnaire design, question types and bias, sampling, online survey tools, data cleaning, analysis of quantitative and open-ended responses, reporting and acting on results. Participants design and analyse a survey.
Course Objectives
Define survey objectives and design
Write unbiased survey questions
Plan sampling and maximise response rates
Clean and prepare survey data
Analyse quantitative and qualitative responses
Report and act on survey findings
Target Audience
HR and engagement professionals
Customer experience managers
Researchers
Marketing analysts
Public sector officials
M&E staff
Course Methodology
Design workshops
Question critique exercises
Analysis labs
Case studies
Report writing
Course outline
-
1Day 1: Survey Planning
- Objectives
- Survey types
- Target population
- Ethics and privacy
- Exercise: Survey brief
-
2Day 2: Questionnaire Design
- Question types
- Scales
- Bias
- Structure and flow
- Workshop: Questionnaire drafting
-
3Day 3: Sampling and Data Collection
- Sampling methods
- Sample size
- Response rates
- Online tools
- Pilot testing
-
4Day 4: Analysis
- Data cleaning
- Descriptive analysis
- Cross-tabulation
- Significance
- Open-ended analysis
- Lab: Survey analysis
-
5Day 5: Reporting and Action
- Reporting
- Visualisation
- Action planning
- Follow-up surveys
- Capstone: Survey report
Dates and fees
Questions
Frequently asked questions
How long is the Survey Design and Analysis course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Survey Design and Analysis course?
The next public date is 14 - 18 Dec 2026 in Barcelona. There are 14 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Barcelona, Kuala Lumpur, Dubai, Munich, Madrid, Geneva, Istanbul, Cape Town, Vienna, Paris, Frankfurt.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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