The Efficient and Highly Productive Administrator Training Course

The Efficient and Highly Productive Administrator

Organizations are experiencing rapid changes, creating several challenges for modern administrators. Most notably is the need for administrators to absorb more workload…

5 daysClassroom or online

13Upcoming dates

6Cities

£2,750Fees from

Course overview

Why Attend

Organizations are experiencing rapid changes, creating several challenges for modern administrators. Most notably is the need for administrators to absorb more workload and improve output quality. This course will equip you with precise strategies which will lift your productivity and efficiency to new levels. It will also develop your behavioral competencies, which will help you gain the needed relations. Finally, this course will provide you with highly required technical competencies skills.

Course Methodology

This course uses a combination of interactive activities, group, and individual exercises, role plays, and discussions. It also uses tools to assess personal talents and areas of improvement and will help participants devise improvement plans accordingly. Participants will develop strategies to overcome real-life scenarios and be given a chance to challenge and defend their findings.

Course Objectives

By the end of the course, participants will be able to:

List the administrators' challenges in the 21st century and ways for proactively overcoming them
Combine the efficiency and effectiveness concepts for higher productivity
Develop technical competencies to enable professional advancement
Apply the soft skills required to stand out from the crowd
Use professional business writing techniques in internal and external communication

Target Audience

Administrators, office managers, personal assistants, and any general staff member wishing to improve their skills and challenge themselves to excel in their mission at the office.

Target Competencies

Self-management
Effective communication
Time management
Problem solving
Teamwork
Organizing
Planning
Information Management

Course outline

1Day 1: Administrators' Challenges of the 21st century
- Being a talent
- The changes in the psychological contract
- Seeing through obstacles
- Adaptability and change
- Gaining credibility
- Taking the initiative
- Embracing a positive attitude
- Customer relations
2Day 2: The Productivity Equation
- Productivity definition
- Effectiveness versus efficiency
- Signs of inefficiencies at your office
- Simplification of work processes
- Best practices to be more productive
3Day 3: Administrators' Soft Skills
- Self-leadership
- Personal SWOT analysis
- Reactive versus proactive
- Effective communication:
- Types of communication
- Communication barriers
- Listening skills
- Time management:
- Time wasters
- Setting priorities
- Solving office problems (and turning them into opportunities)
- Types of problems
- Problem-solving techniques
- Working as a team
4Day 4: Technical Competencies of the Modern Administrator
- Criteria for an effective administrator
- The meaning of competency
- Core competencies versus technical competencies
- An administrator’s technical competencies:
- Task planning
- Organizing work and meetings
- Information management
- Utilization of office technologies
5Day 5: Efficient Business Writing Skills
- Definition of business writing
- Setting emails, letters, and memos in context
- Applying modern writing techniques
- Responding to different email/memo scenarios
- Promoting clarity in writing and avoiding any miscommunication

Schedule

Dates and fees

13 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF

December 2026

14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session

RomeItaly · Classroom

£4,250per delegate2+ people: £3,400 each

January 2027

18JAN 18 - 22 Jan 2027Mon to Fri · 5 days

AmsterdamNetherlands · Classroom

£4,250per delegate2+ people: £3,400 each

February 2027

15FEB 15 - 19 Feb 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

March 2027

15MAR 15 - 19 Mar 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

April 2027

19APR 19 - 23 Apr 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

May 2027

17MAY 17 - 21 May 2027Mon to Fri · 5 days

ViennaAustria · Classroom

£4,250per delegate2+ people: £3,400 each

June 2027

21JUN 21 - 25 Jun 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

July 2027

19JUL 19 - 23 Jul 2027Mon to Fri · 5 days

RomeItaly · Classroom

£4,250per delegate2+ people: £3,400 each

August 2027

16AUG 16 - 20 Aug 2027Mon to Fri · 5 days

AmsterdamNetherlands · Classroom

£4,250per delegate2+ people: £3,400 each

September 2027

20SEP 20 - 24 Sep 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

October 2027

18OCT 18 - 22 Oct 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

November 2027

15NOV 15 - 19 Nov 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

December 2027

20DEC 20 - 24 Dec 2027Mon to Fri · 5 days

ViennaAustria · Classroom

£4,250per delegate2+ people: £3,400 each

Live online, on the same dates

Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.

December 2026

14DEC 14 - 18 Dec 2026Mon to Fri · 5 daysNext session

Live onlineVirtual classroom · join from anywhere