7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Professional training course · AS-037
Virtual Assistant and Remote Office Support Skills
Administrative support is increasingly delivered remotely, whether by in-house assistants working from home, shared support teams serving several locations or independent…
- 5 daysClassroom
- 49Upcoming dates
- 12Cities
- £2,840Fees from
Course overview
Introduction
Administrative support is increasingly delivered remotely, whether by in-house assistants working from home, shared support teams serving several locations or independent virtual assistants working with multiple clients. Remote support brings flexibility, but it also demands strong self-management, clear communication and confident use of digital tools.
This Virtual Assistant and Remote Office Support Skills training course develops the skills needed to provide reliable, professional administrative support at a distance. Participants learn how to set up an effective remote workspace, manage diaries, inboxes and documents in the cloud, coordinate virtual meetings, communicate clearly with managers and clients, and maintain security and confidentiality.
The course also covers time tracking, service agreements, productivity routines and building trust when face-to-face contact is limited.
Course Objectives
By the end of this training course, participants will be able to:
- Explain the models and expectations of remote administrative support
- Set up a productive, secure and professional remote workspace
- Manage calendars, inboxes and shared documents using cloud tools
- Plan and coordinate virtual meetings and events
- Communicate clearly and proactively with remote managers and clients
- Protect confidential information when working remotely
- Organise time, tasks and service commitments across several stakeholders
- Build trust and demonstrate value in remote working relationships
Target Audience
This training course is suitable for a wide range of professionals, including:
- Assistants working remotely or in hybrid arrangements
- Virtual and freelance administrative assistants
- Shared support centre staff
- Office coordinators supporting distributed teams
- Executive assistants supporting travelling executives
- Administrators moving into remote roles
- Managers who rely on remote administrative support
Training Methodology
The course is practical and tool-focused. Participants practise remote calendar and inbox management, cloud document collaboration, virtual meeting coordination and written communication through realistic scenarios. Discussions and case studies address the human side of remote work, including trust, boundaries and motivation.
Target Competencies
- Remote collaboration tools
- Virtual meeting coordination
- Proactive written communication
- Information security awareness
- Self-management
- Client relationship management
Course outline
-
1Day One: Foundations of Remote Support
- Remote Support Models: In-house remote, shared services and independent assistants
- Expectations of Managers and Clients
- Setting Up a Professional Remote Workspace
- Essential Technology: Hardware, connectivity and software
- Working Hours, Availability and Boundaries
- Self-Assessment: Readiness for remote work
- Group Discussion: Common challenges of remote assistants
-
2Day Two: Digital Tools for Remote Administration
- Cloud Calendars: Scheduling across time zones
- Inbox Management on Behalf of Others
- Cloud Storage and Document Collaboration
- Task and Project Tools for Tracking Requests
- Electronic Signatures and Digital Approvals
- Automation of Routine Tasks
- Practical Exercise: Managing a remote executive's week
-
3Day Three: Virtual Meetings and Events
- Choosing and Setting Up Virtual Meeting Platforms
- Preparing Agendas, Links and Materials
- Hosting and Supporting Virtual Meetings Smoothly
- Hybrid Meeting Coordination for Remote and In-Room Participants
- Recording, Minutes and Follow-Up Actions
- Troubleshooting Common Technical Problems
- Simulation: Coordinating a virtual board meeting
-
4Day Four: Communication and Security
- Proactive Communication: Status updates and daily summaries
- Writing Clearly When Context Is Missing
- Choosing the Right Channel: Email, chat, phone or video
- Confidentiality at Home: Screens, documents and conversations
- Cyber Security Basics: Phishing, passwords and secure networks
- Handling Sensitive Requests Remotely
- Workshop: Writing a weekly update for a remote manager
-
5Day Five: Productivity and Professional Relationships
- Daily Routines and Focus Strategies for Remote Work
- Supporting Multiple Clients or Managers Fairly
- Service Agreements, Time Tracking and Reporting
- Building Trust Without Face-to-Face Contact
- Avoiding Isolation and Maintaining Wellbeing
- Personal Action Plan: Remote support improvements
- Final Exercise: Presenting a remote support service plan
Schedule
Dates and fees
49 upcoming dates in 12 cities. Fees are per delegate; bring colleagues and every seat is discounted.
December 2026
FrankfurtGermany · Classroom
14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
January 2027
4JAN
4 - 8 Jan 2027Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
11JAN
11 - 15 Jan 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
18JAN
18 - 22 Jan 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
25JAN
25 - 29 Jan 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
February 2027
1FEB
1 - 5 Feb 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
8FEB
8 - 12 Feb 2027Mon to Fri · 5 days
RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
15FEB
15 - 19 Feb 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
22FEB
22 - 26 Feb 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
March 2027
1MAR
1 - 5 Mar 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
8MAR
8 - 12 Mar 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
15MAR
15 - 19 Mar 2027Mon to Fri · 5 days
ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
22MAR
22 - 26 Mar 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
April 2027
5APR
5 - 9 Apr 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
12APR
12 - 16 Apr 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
19APR
19 - 23 Apr 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
26APR
26 - 30 Apr 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
May 2027
3MAY
3 - 7 May 2027Mon to Fri · 5 days
Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
10MAY
10 - 14 May 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
17MAY
17 - 21 May 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
24MAY
24 - 28 May 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
June 2027
7JUN
7 - 11 Jun 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
14JUN
14 - 18 Jun 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
21JUN
21 - 25 Jun 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
July 2027
5JUL
5 - 9 Jul 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
12JUL
12 - 16 Jul 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
19JUL
19 - 23 Jul 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
26JUL
26 - 30 Jul 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
August 2027
2AUG
2 - 6 Aug 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
9AUG
9 - 13 Aug 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
16AUG
16 - 20 Aug 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
23AUG
23 - 27 Aug 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
September 2027
6SEP
6 - 10 Sep 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
13SEP
13 - 17 Sep 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
20SEP
20 - 24 Sep 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
October 2027
4OCT
4 - 8 Oct 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
11OCT
11 - 15 Oct 2027Mon to Fri · 5 days
MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each
18OCT
18 - 22 Oct 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
25OCT
25 - 29 Oct 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
November 2027
1NOV
1 - 5 Nov 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
8NOV
8 - 12 Nov 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
15NOV
15 - 19 Nov 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
22NOV
22 - 26 Nov 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
December 2027
6DEC
6 - 10 Dec 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
13DEC
13 - 17 Dec 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
20DEC
20 - 24 Dec 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
27DEC
27 - 31 Dec 2027Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Virtual Assistant and Remote Office Support Skills course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Virtual Assistant and Remote Office Support Skills course?
The next public date is 7 - 11 Dec 2026 in Frankfurt. There are 49 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Frankfurt, London, Barcelona, Paris, Rome, Vienna, Amsterdam, Cape Town, Geneva, Istanbul, Madrid, Munich.
How much does the course cost?
Fees start from £2,840 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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