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Digital Innovation and Transformation · DIT-040
AI Literacy for All Employees
AI tools are becoming part of everyday work, and regulations such as the EU AI Act require organisations to ensure staff have sufficient AI literacy. Every employee needs…
- Duration5 days
- Next date16 - 20 Nov 2026
- Cities7 cities
- Fee from£2,850
Course overview
Why Attend
AI tools are becoming part of everyday work, and regulations such as the EU AI Act require organisations to ensure staff have sufficient AI literacy. Every employee needs to understand what AI can and cannot do and how to use it safely.
This LLMI course provides practical AI literacy: how AI and generative AI work, everyday use cases, effective prompting, checking outputs, data protection and security, bias and ethics, and organisational AI policies. No technical background is required.
Course Objectives
Explain what AI and generative AI are
Identify useful AI applications in daily work
Write effective prompts
Check AI outputs for accuracy and bias
Protect data and follow security rules
Apply organisational AI policies responsibly
Target Audience
All employees
Managers and team leaders
Administrative staff
HR and training teams
Public and private sector staff
New AI users
Course Methodology
Interactive sessions
Hands-on exercises
Scenarios
Quizzes
Group discussions
Course outline
-
1Day 1: Understanding AI
- What AI is
- Types of AI
- Generative AI
- Myths and facts
- Exercise: AI around you
-
2Day 2: Using AI at Work
- Writing and summarising
- Research
- Data and spreadsheets
- Meetings
- Lab: Everyday tasks
-
3Day 3: Prompting Well
- Prompt principles
- Context and examples
- Iteration
- Templates
- Lab: Prompt practice
-
4Day 4: Checking and Trust
- Hallucinations
- Verification
- Bias
- Copyright
- Case study: AI mistake
-
5Day 5: Safe and Responsible Use
- Data protection
- Security
- Policies
- Ethics
- Capstone: Personal AI plan
Dates and fees
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