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Professional training course · AGRC-055

Auditing Cloud Services and Outsourced Operations

Organisations increasingly rely on cloud platforms, software services and outsourced providers for critical processes and data. While these arrangements bring flexibility…

  • 5 daysClassroom
  • 49Upcoming dates
  • 12Cities
  • £2,250Fees from

Course overview

Introduction

Organisations increasingly rely on cloud platforms, software services and outsourced providers for critical processes and data. While these arrangements bring flexibility and efficiency, they also shift risks outside the organisation's direct control, raising questions about security, resilience, data location, regulatory compliance and contractual protection.

This Auditing Cloud Services and Outsourced Operations training course prepares auditors to provide assurance over third-party delivered services. Participants learn about cloud service and deployment models, the shared responsibility model, governance of outsourcing, contract and service level review, reliance on independent assurance reports and testing of the controls retained by the organisation.

The course combines technical explanation in clear language with practical audit programmes and exercises that can be applied immediately.

Course Objectives

By the end of this training course, participants will be able to:

  • Explain cloud service and deployment models and their risks
  • Apply the shared responsibility model to audit scoping
  • Evaluate governance and risk assessment of outsourcing decisions
  • Review contracts and service levels for key protections
  • Assess security, identity and data protection in cloud environments
  • Use independent assurance reports appropriately
  • Audit resilience, exit planning and concentration risk
  • Report findings on cloud and outsourced services

Target Audience

This training course is suitable for a wide range of professionals, including:

  • Internal auditors and IT auditors
  • Information security professionals
  • Vendor and outsourcing managers
  • Risk and compliance professionals
  • IT managers responsible for cloud services
  • External auditors reviewing service organisations

Training Methodology

The course uses sample contracts, assurance reports, cloud configuration evidence and outsourcing case studies. Participants scope a cloud audit, review an assurance report for gaps, assess contract clauses and design tests of retained controls. Discussion covers regulatory expectations in different sectors.

Target Competencies

  • Cloud risk understanding
  • Outsourcing governance review
  • Contract and service level evaluation
  • Assurance report reliance
  • Cloud security control testing
  • Exit and resilience assessment

Course outline

  1. 1Day One: Cloud and Outsourcing Fundamentals
    • Infrastructure, platform and software as a service explained
    • Public, private and hybrid deployment models
    • Business drivers and risks of cloud and outsourcing
    • The shared responsibility model and its audit implications
    • Regulatory expectations for outsourcing and cloud
    • Mapping critical outsourced services and data flows
    • Exercise: scoping an audit of a cloud service
  2. 2Day Two: Governance, Contracts and Service Levels
    • Outsourcing policies, approvals and risk assessment
    • Due diligence on cloud and outsourcing providers
    • Contract clauses for audit rights, data and security
    • Service level agreements and performance reporting
    • Subcontracting and fourth-party risk
    • Ongoing oversight and relationship management
    • Exercise: reviewing a cloud services contract
  3. 3Day Three: Security and Data Protection in the Cloud
    • Identity and access management in cloud environments
    • Configuration management and security baselines
    • Encryption, key management and data location
    • Logging, monitoring and incident response
    • Data protection obligations for outsourced processing
    • Testing cloud security configurations with evidence
    • Exercise: assessing sample cloud configuration evidence
  4. 4Day Four: Using Independent Assurance Reports
    • Types of service organisation assurance reports
    • Understanding scope, period and exceptions in reports
    • Complementary user entity controls and their testing
    • Identifying gaps when reports do not cover key risks
    • Bridging letters and period gaps
    • Other certifications and their limitations
    • Exercise: evaluating a service organisation report
  5. 5Day Five: Resilience, Exit and Reporting
    • Business continuity and disaster recovery for outsourced services
    • Concentration risk and dependence on a few providers
    • Exit planning and data portability
    • Cost management and financial controls in cloud
    • Writing findings for cloud and outsourcing audits
    • Building a continuous assurance approach for third parties
    • Personal action plan for auditing cloud and outsourcing

Schedule

Dates and fees

49 upcoming dates in 12 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 daysNext sessionOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
14DEC 14 - 18 Dec 2026Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
21DEC 21 - 25 Dec 2026Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
January 2027
4JAN 4 - 8 Jan 2027Mon to Fri · 5 days
Spain flag MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each
11JAN 11 - 15 Jan 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
18JAN 18 - 22 Jan 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
25JAN 25 - 29 Jan 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
February 2027
1FEB 1 - 5 Feb 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
8FEB 8 - 12 Feb 2027Mon to Fri · 5 days
Germany flag MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
15FEB 15 - 19 Feb 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
22FEB 22 - 26 Feb 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
March 2027
1MAR 1 - 5 Mar 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
8MAR 8 - 12 Mar 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
22MAR 22 - 26 Mar 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
April 2027
5APR 5 - 9 Apr 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
12APR 12 - 16 Apr 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
26APR 26 - 30 Apr 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
May 2027
3MAY 3 - 7 May 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
10MAY 10 - 14 May 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
24MAY 24 - 28 May 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
June 2027
7JUN 7 - 11 Jun 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
14JUN 14 - 18 Jun 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
July 2027
5JUL 5 - 9 Jul 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
12JUL 12 - 16 Jul 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
26JUL 26 - 30 Jul 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
August 2027
2AUG 2 - 6 Aug 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
9AUG 9 - 13 Aug 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
23AUG 23 - 27 Aug 2027Mon to Fri · 5 days
United Arab Emirates flag DubaiUnited Arab Emirates · Classroom
£5,250per delegate2+ people: £4,200 each
September 2027
6SEP 6 - 10 Sep 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
13SEP 13 - 17 Sep 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
October 2027
4OCT 4 - 8 Oct 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
11OCT 11 - 15 Oct 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
18OCT 18 - 22 Oct 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
25OCT 25 - 29 Oct 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
November 2027
1NOV 1 - 5 Nov 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
8NOV 8 - 12 Nov 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Malaysia flag Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
22NOV 22 - 26 Nov 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
December 2027
6DEC 6 - 10 Dec 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
13DEC 13 - 17 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
27DEC 27 - 31 Dec 2027Mon to Fri · 5 days
Spain flag MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each

Questions

Frequently asked questions

How long is the Auditing Cloud Services and Outsourced Operations course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Auditing Cloud Services and Outsourced Operations course?

The next public date is 7 - 11 Dec 2026 in London. There are 49 upcoming dates in total.

Where is this course held?

Upcoming sessions run in London, Barcelona, Frankfurt, Madrid, Munich, Paris, Rome, Vienna, Cape Town, Dubai, Istanbul, Kuala Lumpur.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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