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Professional training course · ISSD-013
Building Trust at Work
Trust is the foundation of effective teams, leadership and collaboration. When trust is low, people withhold information, avoid risks and spend energy protecting…
- 5 daysClassroom
- 12Upcoming dates
- 7Cities
- £2,850Fees from
Course overview
Why Attend
Trust is the foundation of effective teams, leadership and collaboration. When trust is low, people withhold information, avoid risks and spend energy protecting themselves.
This LLMI course covers what trust is, the components of trustworthiness, building trust as an individual and leader, psychological safety, trust in virtual teams, repairing broken trust and trust across organisations. Participants develop trust-building actions.
Course Objectives
Explain the components of trust
Assess trust levels in relationships and teams
Build personal trustworthiness
Create psychological safety
Build trust in virtual and cross-functional teams
Repair damaged trust
Target Audience
Managers and team leaders
Professionals at all levels
HR and OD professionals
Project managers
Teams experiencing change
Leaders of virtual teams
Course Methodology
Interactive sessions
Self-assessments
Case studies
Role plays
Action planning
Course outline
-
1Day 1: Understanding Trust
- What trust is
- Components of trust
- Costs of low trust
- Self-assessment
- Exercise: Trust assessment
-
2Day 2: Personal Trustworthiness
- Competence
- Reliability
- Integrity
- Care
- Workshop: Trust behaviours
-
3Day 3: Team Trust
- Psychological safety
- Leader behaviours
- Team agreements
- Openness
- Case study: High-trust team
-
4Day 4: Virtual and Cross-Functional Trust
- Remote trust
- Cross-functional collaboration
- Communication
- Consistency
- Exercise: Virtual trust plan
-
5Day 5: Repairing Trust
- Trust breaches
- Apologies
- Rebuilding
- Organisational trust
- Capstone: Trust action plan
Dates and fees
Questions
Frequently asked questions
How long is the Building Trust at Work course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Building Trust at Work course?
The next public date is 4 - 8 Jan 2027 in Amsterdam. There are 12 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.
How much does the course cost?
Fees start from £2,850 + VAT per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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