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Professional training course · ISSD-013

Building Trust at Work

Trust is the foundation of effective teams, leadership and collaboration. When trust is low, people withhold information, avoid risks and spend energy protecting…

  • 5 daysClassroom
  • 12Upcoming dates
  • 7Cities
  • £2,850Fees from
View dates & register Get quotation Download PDF
Building Trust at Work
Next classroom session Amsterdam 4 - 8 Jan 2027 · £4,250 Next in London London 1 - 5 Feb 2027 · £4,200

Course overview

Why Attend

Trust is the foundation of effective teams, leadership and collaboration. When trust is low, people withhold information, avoid risks and spend energy protecting themselves.

This LLMI course covers what trust is, the components of trustworthiness, building trust as an individual and leader, psychological safety, trust in virtual teams, repairing broken trust and trust across organisations. Participants develop trust-building actions.

Course Objectives

Explain the components of trust

Assess trust levels in relationships and teams

Build personal trustworthiness

Create psychological safety

Build trust in virtual and cross-functional teams

Repair damaged trust

Target Audience

Managers and team leaders

Professionals at all levels

HR and OD professionals

Project managers

Teams experiencing change

Leaders of virtual teams

Course Methodology

Interactive sessions

Self-assessments

Case studies

Role plays

Action planning

Course outline

  1. 1Day 1: Understanding Trust
    • What trust is
    • Components of trust
    • Costs of low trust
    • Self-assessment
    • Exercise: Trust assessment
  2. 2Day 2: Personal Trustworthiness
    • Competence
    • Reliability
    • Integrity
    • Care
    • Workshop: Trust behaviours
  3. 3Day 3: Team Trust
    • Psychological safety
    • Leader behaviours
    • Team agreements
    • Openness
    • Case study: High-trust team
  4. 4Day 4: Virtual and Cross-Functional Trust
    • Remote trust
    • Cross-functional collaboration
    • Communication
    • Consistency
    • Exercise: Virtual trust plan
  5. 5Day 5: Repairing Trust
    • Trust breaches
    • Apologies
    • Rebuilding
    • Organisational trust
    • Capstone: Trust action plan

Schedule

Dates and fees

12 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
January 2027
4JAN 4 - 8 Jan 2027Mon to Fri · 5 daysNext session
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
February 2027
1FEB 1 - 5 Feb 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
Register
March 2027
1MAR 1 - 5 Mar 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
April 2027
5APR 5 - 9 Apr 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register
May 2027
3MAY 3 - 7 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
June 2027
7JUN 7 - 11 Jun 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
Register
July 2027
5JUL 5 - 9 Jul 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
August 2027
2AUG 2 - 6 Aug 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
September 2027
6SEP 6 - 10 Sep 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
October 2027
4OCT 4 - 8 Oct 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
Register
November 2027
1NOV 1 - 5 Nov 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
Register
December 2027
6DEC 6 - 10 Dec 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
Register

Questions

Frequently asked questions

How long is the Building Trust at Work course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Building Trust at Work course?

The next public date is 4 - 8 Jan 2027 in Amsterdam. There are 12 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.

How much does the course cost?

Fees start from £2,850 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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