How long is the Certified Quality Management Professional course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Certified Quality Management Professional course?

The next public date is 21 - 25 Dec 2026 in Istanbul. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Istanbul, Kuala Lumpur, Barcelona, London, Munich, Amsterdam, Rome.

Can I take Certified Quality Management Professional online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Certified Quality Management Professional (QP-003) Training Course

Course overview

Why Attend

Quality management has evolved to become an internationally sought-after and rewarding career. The body of knowledge for quality management has expanded to include, among other things, leadership, communication, strategy, and technical skills in quality and project management. This course aims to develop participants' skills and provide them with the tools and methodologies that will enable them to shift into this rewarding career. The course will showcase quality professionals' most common tools and methodologies. Moreover, it will highlight the leadership traits that every quality professional should develop and the team development cycle that a quality team should go through.

Course Methodology

The course's exercises, workshops, presentations, role-plays, and group discussions are meant to challenge the participants while making the course enjoyable. Assessments and gap analysis tools will be used throughout the course. Videos will also be shown to emphasize and clarify specific learning points.

Course Objectives

By the end of the course, participants will be able to:

Explain the role and impact of leadership in supporting quality management systems
Assess the importance of quality in organizations and various quality schools and teachings by quality gurus
Summarize some of the common improvement methodologies and practices
Describe team dynamics and the role of teams in supporting continual improvement projects
Evaluate the most commonly used quality philosophies and tools and use the appropriate ones within their organization

Target Audience

Individuals, leaders, supervisors, and all those engaged in quality management implementation and improvement of organizational performance.

Target Competencies

Quality management
Quality control and assurance
Applying quality tools
Leadership
Team management
Using quality methodologies

Course outline

1Day 1: Leadership and Management in Quality
- Definition, similarities, and differences
- Can leadership be taught and developed?
- Traits of a leader in quality management
- The role of leadership in supporting quality management systems
- Situational leadership in quality
2Day 2: Quality Basics and Definitions
- Definition and history of quality
- Quality management systems (ISO9001)
- Benefits of implementing a quality model
- Total Quality Management (TQM)
- Cost Of Poor Quality (COPQ)
- The seven quality secrets
- National quality and excellence awards
- Quality gurus and schools
3Day 3: Improvement Methodologies and Practices
- House of Quality and Quality Function Deployment (QFD)
- Six Sigma methodology
- Lean thinking
- Lean principles
- Eight wastes of Lean (MUDA)
- 5S and Poka Yoke
- Failure Mode and Effects Analysis (FMEA)
4Day 4: Building Teams in a Quality Management System & Improvement Tools and Techniques
- Building Teams in a Quality Management System
- The importance of teams in quality management projects
- Barriers to team achievements
- Characteristics of effective teams
- Team development stages
- Team members' selection tools
- Improvement Tools and Techniques
- Tool selection
- Brainstorming
5Day 5: The seven classic quality tools
- Check sheet
- Pareto chart
- Cause-and-effect diagram
- Histogram
- Scatter diagram
- Control charts
- Flow charts
- Process mapping and process management
- Management elements and planning tools
- Process auditing “Turtle Diagram”
- American Society for Quality code of ethics

Schedule

Dates and fees

13 upcoming dates in 7 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF

December 2026

21DEC 21 - 25 Dec 2026Mon to Fri · 5 daysNext session

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

January 2027

18JAN 18 - 22 Jan 2027Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

February 2027

15FEB 15 - 19 Feb 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

March 2027

15MAR 15 - 19 Mar 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

April 2027

19APR 19 - 23 Apr 2027Mon to Fri · 5 days

MunichGermany · Classroom

£4,250per delegate2+ people: £3,400 each

May 2027

17MAY 17 - 21 May 2027Mon to Fri · 5 days

AmsterdamNetherlands · Classroom

£4,250per delegate2+ people: £3,400 each

June 2027

21JUN 21 - 25 Jun 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

July 2027

19JUL 19 - 23 Jul 2027Mon to Fri · 5 days

RomeItaly · Classroom

£4,250per delegate2+ people: £3,400 each

August 2027

16AUG 16 - 20 Aug 2027Mon to Fri · 5 days

IstanbulTurkey · Classroom

£2,850per delegate2+ people: £2,280 each

September 2027

20SEP 20 - 24 Sep 2027Mon to Fri · 5 days

Kuala LumpurMalaysia · Classroom

£2,250per delegate2+ people: £1,800 each

October 2027

18OCT 18 - 22 Oct 2027Mon to Fri · 5 days

BarcelonaSpain · Classroom

£3,850per delegate2+ people: £3,080 each

November 2027

15NOV 15 - 19 Nov 2027Mon to Fri · 5 daysOur home city

LondonUnited Kingdom · Classroom

£2,750per delegate2+ people: £2,200 each

December 2027

20DEC 20 - 24 Dec 2027Mon to Fri · 5 days

MunichGermany · Classroom

£4,250per delegate2+ people: £3,400 each

Live online, on the same dates

Join the class in real time from your office or home: live sessions with the trainer, group discussion, course materials and a certificate of completion. Joining details are emailed before the course starts.

December 2026

21DEC 21 - 25 Dec 2026Mon to Fri · 5 daysNext session

Live onlineVirtual classroom · join from anywhere