Coaching, Mentoring & Career Development for Success

Course overview

Course outline

1. 1Day 1: Foundations of Coaching and Performance Development

   • Understanding different coaching approaches used within workplace environments
   • Differentiating between coaching, mentoring, and counselling practices
   • Developing essential coaching competencies that improve performance outcomes
   • Assessing coaching capabilities and areas for improvement
   • Understanding ethical responsibilities and professional standards in coaching relationships
   • Exploring structured coaching frameworks and performance improvement models
2. 2Day 2: Communication Skills for Effective Coaching and Mentoring

   • Understanding communication preferences and interpersonal styles
   • Developing active listening skills to improve coaching effectiveness
   • Applying structured listening techniques during coaching conversations
   • Using questioning techniques to support learning and development
   • Understanding verbal and non-verbal communication dynamics
   • Practical exercise: Conducting effective coaching discussions and sessions
3. 3Day 3: Mentoring Skills and Relationship Development

   • Understanding the purpose and value of mentoring within organizations
   • Exploring approaches to organizational mentoring programs
   • Reviewing commonly used mentoring techniques and practices
   • Understanding formal and informal mentoring relationships
   • Identifying common challenges and improving mentoring effectiveness
   • Practical exercise: Conducting structured mentoring sessions
4. 4Day 4: Career Development and Learning Principles

   • Understanding learning processes and human development concepts
   • Exploring workplace learning and development approaches
   • Understanding individual learning preferences and development styles
   • Applying best practices for career growth and professional development
   • Conducting personal strengths and development assessments
   • Linking career planning with talent development initiatives
5. 5Day 5: Coaching for Organizational Performance and Sustainability

   • Understanding common workplace performance and behavioral challenges
   • Exploring employee support and workplace wellbeing approaches
   • Managing workplace disagreements and conflict situations effectively
   • Applying coaching methods to improve relationships and reduce conflict
   • Evaluating organizational readiness for long-term development initiatives
   • Developing personal action plans for continuous growth and workplace application