Conflict in the Workplace and Change Management: HR’s Role (HRT-076) Training Course

Conflict in the Workplace and Change Management: HR’s Role

Why Attend Gain practical strategies to manage and resolve workplace conflict effectively. Understand the critical role HR plays in facilitating change and maintaining a…

5 daysClassroom or online

13Upcoming dates

7Cities

£2,750Fees from

Course overview

Overview

Why Attend

Gain practical strategies to manage and resolve workplace conflict effectively.
Understand the critical role HR plays in facilitating change and maintaining a positive work environment.
Develop skills to support organizational change initiatives while minimizing resistance.
Enhance your ability to foster collaboration and constructive communication.
Equip yourself to handle challenging employee relations scenarios confidently.

Course Methodology

Interactive case studies and group discussions.
Role-playing scenarios to practice conflict resolution.
Expert-led presentations on change management frameworks.
Practical exercises to apply learning to real-world situations.
Peer feedback and collaborative problem-solving sessions.

Course Objectives

Identify sources and types of workplace conflict.
Apply effective conflict resolution techniques.
Understand HR’s responsibilities in managing organizational change.
Develop communication strategies to reduce resistance to change.
Create action plans for supporting employees through transitions.

Target Audience

HR professionals and managers.
Team leaders and supervisors.
Organizational development specialists.
Employee relations officers.
Anyone involved in change management or conflict resolution.

Target Competencies

Conflict analysis and resolution.
Change management planning.
Communication and negotiation skills.
Employee engagement during transitions.
Mediation and facilitation abilities.

Course outline

1Day 1 : Understanding Workplace Conflict

Explore common causes and types of conflict in the workplace.
Assess the impact of unresolved conflict on teams and organizations.
Identify early warning signs and escalation patterns.

2Day 2 : Conflict Resolution Strategies

Apply proven conflict resolution models and techniques.
Practice active listening and effective questioning.
Develop skills for mediating employee disputes.

3Day 3 : HR’s Role in Change Management

Examine the stages of organizational change and HR’s involvement.
Define key responsibilities for HR during transitions.
Align HR policies with change initiatives.

4Day 4 : Communication and Engagement During Change

Craft communication plans to support change.
Address employee concerns and reduce resistance.
Engage stakeholders through transparent dialogue.

5Day 5 : Integrating Conflict Management with Change Initiatives

Develop integrated action plans for managing conflict during change.
Evaluate case studies of successful HR interventions.
Implement mechanisms for ongoing feedback and improvement.

Frequently asked questions

How long is the Conflict in the Workplace and Change Management: HR’s Role course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Conflict in the Workplace and Change Management: HR’s Role course?

The next public date is 21 - 25 Dec 2026 in Amsterdam. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Amsterdam, Barcelona, Paris, Frankfurt, London, Rome, Geneva.

Can I take Conflict in the Workplace and Change Management: HR’s Role online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Conflict in the Workplace and Change Management: HR’s Role

Course overview

Overview

Why Attend

Course Methodology

Course Objectives

Target Audience

Target Competencies

Course outline

Dates and fees

Frequently asked questions

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