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Professional training course · QP-030
Corrective and Preventive Action (CAPA) Systems
CAPA systems are central to quality management, yet many organisations struggle with recurring problems, overdue actions and weak root cause analysis. Effective CAPA…
- 5 daysClassroom
- 13Upcoming dates
- 6Cities
- £2,840Fees from
Course overview
Why Attend
CAPA systems are central to quality management, yet many organisations struggle with recurring problems, overdue actions and weak root cause analysis. Effective CAPA prevents repeat failures and demonstrates control to auditors and regulators.
This LLMI course covers the CAPA process from problem identification to effectiveness verification: sources of CAPA, prioritisation, investigation and root cause analysis, action planning, implementation, verification of effectiveness, trending and CAPA system metrics. Participants work through CAPA cases.
The course applies across manufacturing, services and regulated industries.
Course Objectives
Explain the CAPA process and its sources
Prioritise issues using risk
Investigate and find true root causes
Plan effective corrective and preventive actions
Verify action effectiveness
Measure and improve the CAPA system
Target Audience
Quality professionals
CAPA owners and coordinators
Operations and engineering staff
Regulatory compliance staff
Auditors
Supervisors
Course Methodology
Process presentations
CAPA case exercises
Root cause workshops
Metrics analysis
Group discussions
Course outline
-
1Day 1: CAPA Fundamentals
- Purpose of CAPA
- Corrective versus preventive
- Sources of CAPA
- Regulatory expectations
- Common failures
- Exercise: CAPA backlog review
-
2Day 2: Risk and Prioritisation
- Risk-based triage
- Containment
- Escalation
- Ownership
- Timelines
- Workshop: Prioritisation
-
3Day 3: Investigation
- Problem description
- Root cause techniques
- Human error considerations
- Data analysis
- Avoiding superficial causes
- Exercise: Root cause analysis
-
4Day 4: Actions and Effectiveness
- Action planning
- Implementation
- Effectiveness checks
- Closure
- Documentation
- Case study: Recurring problem
-
5Day 5: CAPA System Management
- Metrics
- Trending
- Management review
- System improvement
- Digital tools
- Capstone: CAPA system review
Dates and fees
Questions
Frequently asked questions
How long is the Corrective and Preventive Action (CAPA) Systems course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Corrective and Preventive Action (CAPA) Systems course?
The next public date is 21 - 25 Dec 2026 in Frankfurt. There are 13 upcoming dates in total.
Where is this course held?
Upcoming sessions run in Frankfurt, Geneva, Rome, Barcelona, London, Cape Town.
How much does the course cost?
Fees start from £2,840 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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