Corrective and Preventive Action (CAPA) Systems (QP-030) Training Course

Corrective and Preventive Action (CAPA) Systems

CAPA systems are central to quality management, yet many organisations struggle with recurring problems, overdue actions and weak root cause analysis. Effective CAPA…

5 daysClassroom or online

13Upcoming dates

6Cities

£2,750Fees from

Course overview

Why Attend

CAPA systems are central to quality management, yet many organisations struggle with recurring problems, overdue actions and weak root cause analysis. Effective CAPA prevents repeat failures and demonstrates control to auditors and regulators.

This LLMI course covers the CAPA process from problem identification to effectiveness verification: sources of CAPA, prioritisation, investigation and root cause analysis, action planning, implementation, verification of effectiveness, trending and CAPA system metrics. Participants work through CAPA cases.

The course applies across manufacturing, services and regulated industries.

Course Objectives

Explain the CAPA process and its sources

Prioritise issues using risk

Investigate and find true root causes

Plan effective corrective and preventive actions

Verify action effectiveness

Measure and improve the CAPA system

Target Audience

Quality professionals

CAPA owners and coordinators

Operations and engineering staff

Regulatory compliance staff

Auditors

Supervisors

Course Methodology

Process presentations

CAPA case exercises

Root cause workshops

Metrics analysis

Group discussions

Course outline

1Day 1: CAPA Fundamentals

Purpose of CAPA
Corrective versus preventive
Sources of CAPA
Regulatory expectations
Common failures
Exercise: CAPA backlog review

2Day 2: Risk and Prioritisation

Risk-based triage
Containment
Escalation
Ownership
Timelines
Workshop: Prioritisation

3Day 3: Investigation

Problem description
Root cause techniques
Human error considerations
Data analysis
Avoiding superficial causes
Exercise: Root cause analysis

4Day 4: Actions and Effectiveness

Action planning
Implementation
Effectiveness checks
Closure
Documentation
Case study: Recurring problem

5Day 5: CAPA System Management

Metrics
Trending
Management review
System improvement
Digital tools
Capstone: CAPA system review

Frequently asked questions

How long is the Corrective and Preventive Action (CAPA) Systems course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Corrective and Preventive Action (CAPA) Systems course?

The next public date is 21 - 25 Dec 2026 in Frankfurt. There are 13 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Frankfurt, Geneva, Rome, Barcelona, London, Cape Town.

Can I take Corrective and Preventive Action (CAPA) Systems online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

Corrective and Preventive Action (CAPA) Systems

Course overview

Course outline

Dates and fees

Frequently asked questions

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