Advanced Communication Skills
Next: 14 - 18 Dec 2026 · Frankfurt
Frankfurt, Kuala Lumpur, Barcelona +4 more
Professional training course
We are constantly faced with problems that require us to make decisions that are mostly reached without a complex decision-making process: are we hungry? We decide to…
We are constantly faced with problems that require us to make decisions that are mostly reached without a complex decision-making process: are we hungry? We decide to eat. But some problems are more complex, such as prioritizing or determining why a process fails and what to do. These issues require a rational approach to resolving them. Sometimes, things get more complicated, or our decisions can significantly affect our lives, jobs, or those around us. Other times the problem is so unusual that it challenges rational and critical thinking; here lies the importance of objectively analyzing to formulate a decision, and here is when creative problem-solving and decision-making become invaluable tools.
This course covers the most important creative problem-solving and decision-making approaches. By understanding the mechanisms of thinking and providing the relevant methods and tools practiced during the sessions, participants will become more confident in solving problems and making decisions at work or in life, from simpler situations to more difficult or complex ones.
The course uses interactive techniques, such as brief presentations by the consultant and the participants, role plays (rehearsed and impromptu), Video clips with detailed debriefs, and individual and group feedback.
By the end of the course, participants will be able to:
Managers, supervisors, and administrators who will benefit from better problem-solving and decision-making, and business professionals who want to take their critical thinking to the next level by using their experience and intuition to make the right moves and decisions,
Questions
The course runs over 5 days of classroom training, usually Monday to Friday.
The next public date is 14 - 18 Dec 2026 in Munich. There are 13 upcoming dates in total.
Upcoming sessions run in Munich, Istanbul, Rome, Vienna, Barcelona, Geneva, Cape Town.
Fees start from £2,850 + VAT per delegate, depending on the city. Fees include tuition and course materials.
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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Any course in our catalogue can be delivered privately for your organisation, at your offices or in one of our cities, with content shaped around your goals.