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Professional training course · HRT-082

Employee Engagement Surveys and Action Planning

Engagement surveys provide valuable insight only if they are well designed and followed by meaningful action. Many organisations survey regularly but see little change…

  • 5 daysClassroom or online
  • 14Upcoming dates
  • 8Cities
  • £2,750Fees from

Course overview

Why Attend

Engagement surveys provide valuable insight only if they are well designed and followed by meaningful action. Many organisations survey regularly but see little change.

This LLMI course covers engagement concepts, survey design, administration, analysing results, identifying drivers, communicating results, action planning with managers and teams, pulse surveys and measuring progress. Participants analyse survey data and build action plans.

Course Objectives

Explain employee engagement and its drivers

Design effective engagement surveys

Analyse survey results and identify priorities

Communicate results transparently

Facilitate action planning with teams

Track progress with pulse surveys

Target Audience

HR and engagement professionals

HR business partners

Internal communication staff

Managers

Organisational development specialists

People analytics staff

Course Methodology

Survey design workshop

Data analysis exercises

Case studies

Facilitation practice

Group discussions

Course outline

  1. 1Day 1: Engagement
    • Defining engagement
    • Drivers
    • Business impact
    • Measurement approaches
    • Exercise: Engagement model
  2. 2Day 2: Survey Design
    • Questions
    • Scales
    • Confidentiality
    • Administration
    • Workshop: Survey design
  3. 3Day 3: Analysis
    • Response rates
    • Driver analysis
    • Segment comparisons
    • Comments analysis
    • Lab: Survey analysis
  4. 4Day 4: Communication and Action
    • Sharing results
    • Manager role
    • Action planning
    • Team workshops
    • Practice: Action planning session
  5. 5Day 5: Tracking Progress
    • Pulse surveys
    • Accountability
    • Measuring change
    • Continuous listening
    • Capstone: Engagement action plan

Schedule

Dates and fees

14 upcoming dates in 8 cities. Fees are per delegate; bring colleagues and every seat is discounted. Every date can also be joined live online for £1,280.

All dates as PDF
November 2026
16NOV 16 - 20 Nov 2026Mon to Fri · 5 daysNext session
France flag ParisFrance · Classroom
£3,250per delegate2+ people: £2,600 each
December 2026
7DEC 7 - 11 Dec 2026Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
January 2027
11JAN 11 - 15 Jan 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
February 2027
8FEB 8 - 12 Feb 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
March 2027
8MAR 8 - 12 Mar 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
April 2027
12APR 12 - 16 Apr 2027Mon to Fri · 5 days
South Africa flag Cape TownSouth Africa · Classroom
£2,840per delegate2+ people: £2,272 each
May 2027
10MAY 10 - 14 May 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
June 2027
14JUN 14 - 18 Jun 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£3,250per delegate2+ people: £2,600 each
July 2027
12JUL 12 - 16 Jul 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
August 2027
9AUG 9 - 13 Aug 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
September 2027
13SEP 13 - 17 Sep 2027Mon to Fri · 5 daysOur home city
United Kingdom flag LondonUnited Kingdom · Classroom
£2,750per delegate2+ people: £2,200 each
October 2027
11OCT 11 - 15 Oct 2027Mon to Fri · 5 days
Turkey flag IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
November 2027
8NOV 8 - 12 Nov 2027Mon to Fri · 5 days
Austria flag ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
December 2027
13DEC 13 - 17 Dec 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each

Questions

Frequently asked questions

How long is the Employee Engagement Surveys and Action Planning course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Employee Engagement Surveys and Action Planning course?

The next public date is 16 - 20 Nov 2026 in Paris. There are 14 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Paris, Frankfurt, Amsterdam, London, Istanbul, Cape Town, Barcelona, Vienna.

Can I take Employee Engagement Surveys and Action Planning online?

Yes. Every date can also be joined live online in a virtual classroom with the trainer, for £1,280 per participant. Choose "Live online" in the dates table when you register.

How much does the course cost?

Fees start from £2,750 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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