7DEC
7 - 11 Dec 2026Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
Professional training course · CON-021
Framework Agreements and Call-Off Contract Management
Framework agreements allow organisations to establish terms with one or more suppliers for repeated purchases of goods, services or works, and then place individual…
- 5 daysClassroom
- 49Upcoming dates
- 12Cities
- £2,250Fees from
Course overview
Introduction
Framework agreements allow organisations to establish terms with one or more suppliers for repeated purchases of goods, services or works, and then place individual call-off orders as needs arise. Used well, they reduce procurement time, secure better prices and build strong supplier relationships. Used poorly, they lead to non-compliant awards, uncontrolled spending and frustrated users.
This Framework Agreements and Call-Off Contract Management training course explains how to design, establish and manage frameworks effectively. Participants learn about single and multi-supplier frameworks, direct award and mini-competition procedures, pricing mechanisms, call-off terms, performance management, spend control and framework renewal, with particular attention to public procurement compliance.
The course is relevant to both buyers managing frameworks and suppliers delivering work under them.
Course Objectives
By the end of this training course, participants will be able to:
- Explain the purpose, benefits and risks of framework agreements
- Design framework structures, lots and supplier numbers
- Establish pricing mechanisms and terms for call-offs
- Apply direct award and mini-competition procedures correctly
- Draft and manage call-off contracts and orders
- Monitor supplier performance across the framework
- Control spending and demonstrate value for money
- Plan framework extension, renewal or retendering
Target Audience
This training course is suitable for a wide range of professionals, including:
- Procurement and category managers
- Contract managers responsible for frameworks
- Public sector buyers
- Suppliers and contractors on frameworks
- Finance and budget holders using frameworks
- Legal and compliance advisers
Training Methodology
The course uses sample framework agreements, call-off documents and spend data. Participants design a framework structure, run a simulated mini-competition, draft a call-off order, analyse framework performance data and plan a renewal strategy. Case studies highlight common compliance pitfalls and how to avoid them.
Target Competencies
- Framework design
- Call-off procedure compliance
- Framework pricing
- Call-off contract drafting
- Framework performance management
- Spend control
Course outline
-
1Day One: Understanding Framework Agreements
- What framework agreements are and how they work
- Benefits for buyers, suppliers and end users
- Risks of poorly designed or poorly managed frameworks
- Public procurement rules on frameworks in overview
- Frameworks compared with term contracts and dynamic systems
- Examples of successful framework programmes
- Exercise: assessing whether a framework is appropriate
-
2Day Two: Designing and Establishing a Framework
- Defining scope, lots and expected demand
- Single-supplier and multi-supplier frameworks
- Selection and award criteria for framework suppliers
- Duration, capacity and maximum value considerations
- Pricing schedules, rates and price adjustment
- Framework terms and call-off terms structure
- Workshop: designing a framework structure
-
3Day Three: Awarding Call-Offs
- Direct award procedures and objective criteria
- Running mini-competitions efficiently and fairly
- Call-off evaluation and award documentation
- Drafting call-off orders and specifications
- Managing user access and ordering authority
- Avoiding common compliance errors in call-offs
- Simulation: running a mini-competition
-
4Day Four: Managing Performance and Spend
- Key performance indicators across the framework
- Supplier reviews and performance scorecards
- Managing poor performance and remedies
- Monitoring spend against expected value
- Demonstrating savings and value for money
- Managing price reviews and rate changes
- Exercise: analysing framework performance data
-
5Day Five: Supplier Perspective and Renewal
- Winning work as a framework supplier
- Managing relationships with multiple users
- Lessons learned during the framework term
- Planning extension, renewal or retendering
- Transition between old and new frameworks
- Governance and reporting of framework programmes
- Personal action plan for framework management
Schedule
Dates and fees
49 upcoming dates in 12 cities. Fees are per delegate; bring colleagues and every seat is discounted.
December 2026
LondonUnited Kingdom · Classroom
14DEC
14 - 18 Dec 2026Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
21DEC
21 - 25 Dec 2026Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
January 2027
4JAN
4 - 8 Jan 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
11JAN
11 - 15 Jan 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
18JAN
18 - 22 Jan 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
25JAN
25 - 29 Jan 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
February 2027
1FEB
1 - 5 Feb 2027Mon to Fri · 5 days
Kuala LumpurMalaysia · Classroom
£2,250per delegate2+ people: £1,800 each
8FEB
8 - 12 Feb 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
15FEB
15 - 19 Feb 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
22FEB
22 - 26 Feb 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
March 2027
1MAR
1 - 5 Mar 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
8MAR
8 - 12 Mar 2027Mon to Fri · 5 days
MadridSpain · Classroom
£4,250per delegate2+ people: £3,400 each
15MAR
15 - 19 Mar 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
22MAR
22 - 26 Mar 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
April 2027
5APR
5 - 9 Apr 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
12APR
12 - 16 Apr 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
19APR
19 - 23 Apr 2027Mon to Fri · 5 days
MunichGermany · Classroom
£4,250per delegate2+ people: £3,400 each
26APR
26 - 30 Apr 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
May 2027
3MAY
3 - 7 May 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
10MAY
10 - 14 May 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
17MAY
17 - 21 May 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
24MAY
24 - 28 May 2027Mon to Fri · 5 days
ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
June 2027
7JUN
7 - 11 Jun 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
14JUN
14 - 18 Jun 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
21JUN
21 - 25 Jun 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
July 2027
5JUL
5 - 9 Jul 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
12JUL
12 - 16 Jul 2027Mon to Fri · 5 days
ViennaAustria · Classroom
£4,250per delegate2+ people: £3,400 each
19JUL
19 - 23 Jul 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
26JUL
26 - 30 Jul 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
August 2027
2AUG
2 - 6 Aug 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
9AUG
9 - 13 Aug 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
16AUG
16 - 20 Aug 2027Mon to Fri · 5 days
AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
23AUG
23 - 27 Aug 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
September 2027
6SEP
6 - 10 Sep 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
13SEP
13 - 17 Sep 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
20SEP
20 - 24 Sep 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
October 2027
4OCT
4 - 8 Oct 2027Mon to Fri · 5 days
DubaiUnited Arab Emirates · Classroom
£5,250per delegate2+ people: £4,200 each
11OCT
11 - 15 Oct 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
18OCT
18 - 22 Oct 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
25OCT
25 - 29 Oct 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
November 2027
1NOV
1 - 5 Nov 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
8NOV
8 - 12 Nov 2027Mon to Fri · 5 days
GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
15NOV
15 - 19 Nov 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
22NOV
22 - 26 Nov 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
December 2027
6DEC
6 - 10 Dec 2027Mon to Fri · 5 days
BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
13DEC
13 - 17 Dec 2027Mon to Fri · 5 days
FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
20DEC
20 - 24 Dec 2027Mon to Fri · 5 days
IstanbulTurkey · Classroom
£2,850per delegate2+ people: £2,280 each
27DEC
27 - 31 Dec 2027Mon to Fri · 5 days
LondonUnited Kingdom · Classroom
£4,200per delegate2+ people: £3,360 each
No dates in this city right now. Request a quotation and we will suggest the nearest date.
Questions
Frequently asked questions
How long is the Framework Agreements and Call-Off Contract Management course?
The course runs over 5 days of classroom training, usually Monday to Friday.
When is the next Framework Agreements and Call-Off Contract Management course?
The next public date is 7 - 11 Dec 2026 in London. There are 49 upcoming dates in total.
Where is this course held?
Upcoming sessions run in London, Barcelona, Frankfurt, Istanbul, Kuala Lumpur, Madrid, Munich, Paris, Vienna, Amsterdam, Dubai, Geneva.
How much does the course cost?
Fees start from £2,250 per delegate, depending on the city. Fees include tuition and course materials.
Do participants receive a certificate?
Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.
Can this course be delivered in-house for our team?
Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.
Course information last updated 14 November 2026.
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