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Professional training course · DIT-028

Generative AI for Public Sector Employees

Public servants can use generative AI to draft documents, summarise consultations, answer citizen queries and analyse policy, saving time and improving services. Public…

  • 5 daysClassroom
  • 12Upcoming dates
  • 6Cities
  • £3,250Fees from
View dates & register Get quotation Download PDF
Generative AI for Public Sector Employees
Next classroom session Paris 18 - 22 Jan 2027 · £4,500 Also available Frankfurt 15 - 19 Feb 2027 · £3,250

Course overview

Why Attend

Public servants can use generative AI to draft documents, summarise consultations, answer citizen queries and analyse policy, saving time and improving services. Public sector use also requires strong attention to accuracy, transparency, privacy and fairness.

This LLMI course provides practical training in using generative AI tools for public sector tasks, prompt techniques, verification of outputs, data protection, ethical use and organisational policies. Participants build a set of safe, reusable workflows.

Course Objectives

Explain generative AI capabilities and risks

Use AI to draft and summarise public sector documents

Apply AI to citizen communication and services

Use AI responsibly for policy and research

Verify outputs and protect personal data

Follow governance and ethical guidelines

Target Audience

Civil servants and public officials

Policy officers

Administrative staff in government

Communications staff

Municipal employees

Public sector managers

Course Methodology

Hands-on AI exercises

Public sector scenarios

Prompt workshops

Ethics discussions

Workflow design

Course outline

  1. 1Day 1: Generative AI Basics
    • What generative AI is
    • Public sector opportunities
    • Risks
    • Available tools
    • Exercise: Task mapping
  2. 2Day 2: Drafting and Summarising
    • Letters and briefings
    • Meeting minutes
    • Consultation summaries
    • Plain language
    • Lab: Drafting exercises
  3. 3Day 3: Citizen Services
    • Answering queries
    • Chatbots
    • Accessibility
    • Multilingual support
    • Lab: Citizen communication
  4. 4Day 4: Policy and Research
    • Research assistance
    • Evidence summaries
    • Verifying sources
    • Bias
    • Case study: AI in a ministry
  5. 5Day 5: Responsible Use
    • Data protection
    • Transparency
    • Accountability
    • Organisational policies
    • Capstone: Safe AI workflows

Schedule

Dates and fees

12 upcoming dates in 6 cities. Fees are per delegate; bring colleagues and every seat is discounted.

All dates as PDF
January 2027
18JAN 18 - 22 Jan 2027Mon to Fri · 5 daysNext session
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
Register
February 2027
15FEB 15 - 19 Feb 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
March 2027
15MAR 15 - 19 Mar 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
April 2027
19APR 19 - 23 Apr 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
May 2027
17MAY 17 - 21 May 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register
June 2027
21JUN 21 - 25 Jun 2027Mon to Fri · 5 days
Switzerland flag GenevaSwitzerland · Classroom
£5,250per delegate2+ people: £4,200 each
Register
July 2027
19JUL 19 - 23 Jul 2027Mon to Fri · 5 days
Netherlands flag AmsterdamNetherlands · Classroom
£4,250per delegate2+ people: £3,400 each
Register
August 2027
16AUG 16 - 20 Aug 2027Mon to Fri · 5 days
France flag ParisFrance · Classroom
£4,500per delegate2+ people: £3,600 each
Register
September 2027
20SEP 20 - 24 Sep 2027Mon to Fri · 5 days
Germany flag FrankfurtGermany · Classroom
£3,250per delegate2+ people: £2,600 each
Register
October 2027
18OCT 18 - 22 Oct 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
November 2027
15NOV 15 - 19 Nov 2027Mon to Fri · 5 days
Spain flag BarcelonaSpain · Classroom
£3,850per delegate2+ people: £3,080 each
Register
December 2027
20DEC 20 - 24 Dec 2027Mon to Fri · 5 days
Italy flag RomeItaly · Classroom
£4,250per delegate2+ people: £3,400 each
Register

Questions

Frequently asked questions

How long is the Generative AI for Public Sector Employees course?

The course runs over 5 days of classroom training, usually Monday to Friday.

When is the next Generative AI for Public Sector Employees course?

The next public date is 18 - 22 Jan 2027 in Paris. There are 12 upcoming dates in total.

Where is this course held?

Upcoming sessions run in Paris, Frankfurt, Barcelona, Rome, Geneva, Amsterdam.

How much does the course cost?

Fees start from £3,250 per delegate, depending on the city. Fees include tuition and course materials.

Do participants receive a certificate?

Yes. Delegates who complete the course receive a London Leadership Management Innovation certificate of completion.

Can this course be delivered in-house for our team?

Yes. LLMI can tailor and deliver this course privately for your organisation at your premises or in one of our training cities.

Course information last updated 14 November 2026.

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